The Cloud Factory Vape/Smoke

Employees are very nice and knowledgeable. I haven't gone to any other vape shop since I've started shopping here. They are the best in Webster

All the employees are very well informed and can answer all your questions about any vaping product you require. They’re also very friendly and they let you know they appreciate your business.

Toni is awesome Julian Jim all people there are helpful and considerate and go out of there way to help you and to get the right items you need... good management..katy. go there for all your vaping needs vaps cbd weed thc vape nicotine vapes no nicotine just fluid vapes they have it all and good prices never a problemA+++

They are always happy to help and are extremely friendly and knowledgeable about everything!!! I won’t go anywhere else!! 🤩🤩🤩🤩

My boyfriend goes there and is very satisfied. Vape shop employees are very good at what they do..great people fair priced .would buy there anytime wide selection too. Al Dianetti

Best prices and staff around

Always excellent service. Very friendly and helpful staff. My go to store.

They had the product I was looking for and the employee was very friendly and helpful. This location and the East Rochester location both do an amazing job. They are one of the only vape shops in Rochester with consistently good customer service

So I was a little irritated when I got there today not even gonna lie and this girl slid right passed my bad attitude, took care of me, and gave me a discount to make my day even more. I 100% would recommend this place, their products are great and you can’t beat the price. Thank you

I always have good service here love you guys!

These guys really go above and beyond. I'm new to vaping and they were great with explaining everything, answering all of my questions and making sure I ended up with products I am happy with. Will continue to get all of my supplies through them.

I'll have pictures next time. I love the variety of items, the friendly staff but I'll keep my distance from their pretty snake. Nice place, comparable prices to online and other nearby places.

So on my way back from BJ's and was going to go to mad hatter's over on Culver road because I forgot to order e juice and I really like Uncle junk's. I decided to stop in to see what they had and I got some of their house blend caramel tobacco juice along with a few other things the flavor was just exactly what I've been looking for so glad I stopped in they have a very large selection cigarette juice also carry CBD products all of the very decent price

Good store good selection. Good knowledge of vaping and fair prices everyone there are good people helpful friendly

Went earlier today, the person behind the counter was very kind, patient, and knowledgeable. She did a fantastic job and I'll definitely bring my business there again

I knew nothing about vaping. Literally couldn’t even turn it on. I wish I had grabbed the guy’s name there, because he was friendly and informed and explained everything to me. He even tried to save me some cash. I wound up doing precisely what he recommended and I’m unbelievably happy with the results. Chronic pain that had me in several different braces at different times of the day, and using icy hot by the gallon, cold compresses for hours and so much ibuprofen that it made my stomach upset. A basic vape and 1,200 mg CBD and I swear all I’ve dealt with is a dull ache, nothing else needed. I almost WISH there was some kind of euphoria attached, but there’s not, just relief. If you know little or nothing, go here. I checked against amazon and I was able to pay a little less and not wait. Great place. Absolutely a regular now.

Absolutely friendly.. Great Juice.. I got the Smoothie perfectly Peachy delicious juice..
This is a awesome vape shop..

Great selection of e-juice and devices! Large variety of products available! Nice layout and friendly staff when I went in! Definitely a great 0lqce to stop at if you're in Webster!

Love this place! Very friendly and knowledgeable, huge selection, great prices, highly recommend 💯 Keep it up guys 💪

Very friendly and helpful staff. Did everything they could to help me out and get me on my way quickly and happily.