CVS

Got kids their covid Vax here and the pharmacist administering was amazing. She was super patient and made a challenging experience of getting young kids to settle down and accept that they were going to get jabbed doable.

Comments for store here are all surface level; service matters more than cosmetics and I experienced 5 star service today at this CVS!

I have been shopping there for 35 + years at least 3 times a week. I will agree sometimes the staff seems to be over whelmed due to not enough help at times. I know the feeling for I too work 10 hours a day. However for 90% of the time they are helpful, dependable and friendly. I also think it is refreshing that they treat you more like a friend rather than a number. There attitudes are not scripted like most in the customer service arena.
I don't usually write comments however I felt this should be said as well as say when you base a comment on 1 particular experience the picture is very small. Base it on a whole and the picture becomes larger.
Thank you

Great service! The girl who does my prescriptions is so sweet and helpful!

Fine service—never had an issue.

Great Pharmacy!

I have rarely had a problem here. My meds are correctly filled. The employees are friendly.

There are sometimes long lines for prescriptions, but I just try and go at off times and mostly don't have to wait.

The staff here is friendly and attentive. They helped me find products I couldn't find.

Not too bad of a wait.

After almost 30 years of business I am moving all my prescriptions and my allegiances to Walmart. Things were some much better years ago. Just read some of the comments and you will see why. A "2" overall is generous.

Cold medicine on shelves with expired date!
Three wk’s past date. A store selling medicines should be keeping track on inventory on shelves with expiration dates. Very sad that my child didn’t get the cold medicine she needed because others can’t do inventory control.

Too many Pharmacy customers for the size of the store. Always at least a 20-minute wait.

Staff is slow. So some are great.

The pharmacist has zero people skills. She acts like she knows more than the doctors. There is almost always a prescription line because usually there is only one cashier. The only reason why I have been using them is that they are close to my house.
Today they cancelled a prescription that my doctor prescribed for surgery, because supposedly it interacts with another medication. MY DOCTOR HAS A LIST OF MY PRESCRIPTIONS! He knows what interacts with what. This is the second time they have done this. I am done with them.

Went to get a medication they didn’t have, which would have been fine except the blonde lady who informed me of this was extremely rude and acted like I was bothering her. Someone should tell her talking to customers is part of her job. I’m glad to travel 45 minutes to get my meds if it means never having to speak to her again, and I will never go back into that store for anything at all.

The lady that works the pharmacy counter is wildly rude. She yells at customers; you can see from these reviews this is not abnormal for her.

With all due respect, why work with people if you enjoy yelling at them so often? We don't use CVS anymore, the folks at Hannaford's pharmacy are more than pleasant.

Incompetent to the max. They tell me I never picked up a prescription when I’ve taken it for 6 years! The doctor sends in a prescription, I wait a few days and pick it up…it’s not there. I can’t even recall how many hours I’ve waited in line for pills that are not there because of the incompetency that is the Whitinsville CVS. Going without my stomach pills for weeks because no one can do their job right. Yea, American healthcare system. Zero stars!!!