O'Reilly Auto Parts

Mr. Jose was fast responsive person via by call and in person. Found idler pulley for my car within 10 minutes of call. Mine pulley was in really bad condition. I was risking to ripping my belt, so it needed replacement as soon as possible. As soon as I arrived there I saw my part was already upfront. I step to Jose and ask them if can borrow some tools to replace pulley and I was expecting answer “No, because of policy”, but he kindly said “Yes sure you can. What tools you need?” That was unexpected, so I told them what I need and he gave it to me. Took tools for 15 minutes, replaced pulley (working great now) and return tools.
So, I want to say thank you so much for kindness, respect and productive person. Thank you Jose.

The staff is very professional and knowledgeable there. They are the best Auto parts store in town and Damon was especially helpful. He was able to think outside of the box and help me find the exact part(s), I needed for my car. He proceeded fast and efficient while being courteous.

Had my battery die on me today, one I got from here in 6/22. Demetrius was very friendly, knowledgeable, and helpful. Turns out my battery had a 3yr warranty, so he assisted with the warranty and replaced it with a new battery in very little time. He was the most pleasant, quick to offer help of anyone I have encountered here. Not that I have had bad experiences with anyone in the past, but Demetrius' assistance today warranted my taking the time to give a review. Thank you, Demetrius!

Overall good first time experience, the woman helped me out pretty quickly and she was friendly. Prices were a bit better than AutoZone. I’d come back.

Amazing customer service, I was looking for a fog light that nobody had in town. Demetrius was able to get me the fog light, grabbed his tools and we both took the bottom pan of my car off and he installed it. Amazing gentlemen! Thank you Demetrius!!

Demetrius was very helpful & knowledgeable assisting me with probable battery issue on my suv. The recommendations were very helpful.

Always helpful staff. Love the ladies they are very knowledgeable.

The guys at the Fuquay-Varina store are awesome!!! They actually waited for me and put battery in my car after 9 pm. Big Mexican and other guy were great. This was couple weeks ago. They deserve a raise. Went above and beyond to help me

There are a handful of auto part stores in the area. But only at O’Reilly’s do you get amazing customer service. That’s the sole reason I go there. They offer a price match guarantee but the price doesn’t make much of a difference when the in store experience is that great.

Super friendly staff the evening I stopped by. Needed the expensive new refrigerant for my wife's car and the had a bottle on hand for me. Store appeared to be pretty well stocked on other items as well.

The employee was very helpful and pointed me straight to exactly what I needed. My car did not have regular type headlights in it and he showed me what I needed to match the other headlight that I had so the colors wouldn't be different. Everyone was wearing masks and going by the covid guidelines. They even helped me look up some other stuff to buy for my car in the future.

Very nice and attentive staff. I went in with a question and left with a fixed blinker light. They allowed me to do it myself with their tools. 😊

Very nice support ! They put my new windshield wipers on my car during the midst, of the approaching, Hurricane Florence... Safe travels everyone, prayers for NC & SC , and anywhere this monster hits!!

Good parts and good service.

Love this store & the one in Dunn & Roseburo these are the stores I've been at, great people.

Great help! Bought washer fluid and a headlamp for my Expedition. They were very knowledgeable and installed the bulb quickly.

I really like the helpfulness of every employee here. Wonderful small town feeling.

I get all my parts from this place. They all are great with good people working at all I have been too.

This place is great. They always have what I need or have the ability to get it. Best of all, the people are great and that makes the difference.

Good prices. Knowledgeable staff. Lifetime warranty on many parts. I recommend them.