The UPS Store

Amazing staff! They are always so helpful and makes dealing with packages/mail so much easier. Seriously recommend going here!

The store I utilize is so helpful the ppl go above and beyond especially when I had to return 4 tires.

Despite how busy and flooded with packages this location always send to be, and how weary the clerks often appear, I have received nothing but patient and efficient customer service here. Y'all deserve a raise and probably a vacation. Thanks from one of the mob you deal with on a daily basis.

I like this UPS! They’ve always been great, even sealing up boxes when they really didn’t have to. Their customer service and friendly attitude has been top notch as well. The only thing that is a little difficult is the parking in the front. But if your package isn’t too big, just park on the west side.

I have a PO box here, and no complaints. The staff are friendly, knowledgeable about their service, and do their absolute best to satisfy the customer. They do get a LOT of parcels, and how they manage to keep it all straight, I will never know. Maybe it's magic. No, they just bust their buttons to get the job done. Anyone griping about young people having no work ethic, these kids prove you wrong. One thing I will say, if the owner reads this, is I think the vacant unit next door ought to be incorporated into the existing store. It would give more space to store ingoing/outgoing items, and make the shop a bit roomier. Other than that, great place.

I've had several mailbox services over the years, and this UPS Store is my favorite one. The staff are consistently personable, helpful and effecient. The follow-through they have for various questions or issues that have come up remains impressive as well.

I unexpectedly found how great the staff is at this store, having bought a rather expensive fossil at the Tucson Gem, Fossil, and Mineral show, having it shipped and the fossil being damaged in shipping. I also managed to lose my receipt but fortunately I took pictures of the item when I purchased it from the vendor and then had pictures of it being broken. Ariane (forgive spelling) and other staff were great and worked on my claim to get a fair reimbursement to me for the damage. I am grateful and they have earned my respect. I cannot recommend this business highly enough.

My insured package was damaged in route from AZ to PA. UPS's "national" office was extremely unhelpful, but Jason and Andrea at the local store in Tucson were very helpful. It still took a month and involved a lot of work via terrible and outdated IT systems, but we finally got approval for reimbursement.

Our non-profit has a newsletter printed each month at the UPS Store. They consistently get the job done in a professional, efficient manner. Their staff is always ready to go the extra distance to take care of us.

This is one of the most professional organizations I've worked with. We have a business mail box at this location and they are always helpful and courteous to their customers. They manage to come through in spite of the very difficult circumstances created by the pandemic. Very happy with this company.

I just came in to send a package back to Amazon. I already had the item packaged and shipping label affixed, so the entire exchange took about 30 seconds, and that's only because I inquired about a P.O. Box and asked for a receipt. Employee was friendly, and overall the transaction was very efficient and professional.

UPS is always courteous and on time. The driver, Tommy, is very pleasant. What more could I ask for? I have been dealing with UPS for several years and Tommy, the driver, calls me by my first name. I live in a remote area and Tommy never complains about having to drive on the long uphill road that is not on the beaten path. IF I could give Tommy 6 stars I would do it.

We needed an emergency notarized paper sent. Jason went above and beyond to help us last Wednesday May 8. He was able to help us as visitors in Tucson print, notarize and send an email to resolve a problem in Minnesota.
Forever grateful for his kindness and help.
Thank You
Joanne Zylla

I use this store quite often. The staff are always warm and helpful! Jason always is personable, and really goes out of his way to help all customers! Won't go anywhere else!

I stopped in to return a package on New Years eve late afternoon and Jason went the extra mile to graciously help me even though they were closing. Thank you for the great customer service and I will definitely recommend your location!

The staff at The UPS store we're Beyond helpful today. I was very impressedevery time I go in there they are super nice and helpful.

Always friendly with great knowledge and customer service. Family owned and operated which adds a sense of familiarity. I wouldn’t go anywhere else!

I have a box at this store. They handle my incoming mail and packages. They have always been helpful, friendly and a pleasure to do business with!

I do not understanf why someone would say something like that. I have used this store many times and will continue to do so. They have always neen friendly to me and helpful.

Love this UPS store, have been using it for about 6-7 years, always more than gracious and bring my boxes in from the car.