AT&T Store

The employee that helped me was very helpful and very good with her job. She managed to help three people get new phones while I was there for my lunch hour. Got everything set up efficiently and assisted with a friendly attitude while I picked out a new phone

Small space well equipped
Linda and her staff are knowledgeable and friendly
Small repairs handled with excellent customer service

I have used this location on several occasions. Shannon, who works at the shop, is a gem. She is personable, sharp with solving problems and is very helpful. I have seen her with a number of older clients and she has such patience with them. She is such an asset to the store.
During the covid crisis she wiped down the countertop after each client to disinfect. It was an added level of care that is a wonderful touch.
Great hire AT&T Eagle Vail!

Shannon is always so helpful when we come into the store! She is a great multitasker and great in customer service!

Katie, was very helpful she should be a manager..

Shannon was great with helping me get set up with an upgrade!

Shannon was the best and so nice definitely recommended

Thank you Shannon for a great experience today!

Awesome service!

Great customer service

Recently lost my iPhone 11 charger and went to Walmart as a last resort. Not surprised it didn’t work so I Googled a cell phone store located near me. The two female employees that work there were a little standoffish at first but ended up being very helpful and addressed any questions or concerns that I had. Unfortunately this charger drained my battery, but turns out it was more like an issue with my phone. When I returned it they gave me my full refund promptly. Which I really appreciated.

Walked in store. Brunette woman with glasses greeted me with, “Did you have a quick question?” The word “quick” threw me off… I stuttered a bit before asking for dash mounts. She pointed at the wall and said, “If we have anything, it’ll be here.” I saw a row of several options and said, “You’ve got plenty!” She then said, “Depends if you like it.” — Clearly my presence was irritating her. Left immediately.

Caused me to get blocked and suspended from my account by following their advise.

Absolutely worst AT&T experience EVER, and two times by the same person no less. Shannon was as rude as anyone I’ve ever experienced in retail and I’m almost 60! Make the drive to Edwards if you must use AT&T.

Worst customer service ever, if you have an issue to be resolved just go to Edwards they are much nicer and better!

Not sure what kind of person is running that store, but Susan needs to get the boot. Or a major attitude check.... if you hate your job so much, find a new one.