Swiss-Belhotel Cirebon

Stayed here with my little family. I appreciated the friendly and attentive staff. While cleanliness was generally good, the lobby sofas need replacement, and there was a minor issue with water dripping from the lobby’s ceiling. The amenities were well-stocked. It's worth mentioning that the shower in my room had a slight blockage, affecting water distribution.

On a security note, it’s important to ensure identity verification when issuing spare keys, as my husband ask the receptionist and received one without prior confirmation to me (the booker) via phone call. What if unknown people use this opportunity? This practice should be reviewed to prioritize guest safety.

Additionally, the pregnant receptionist was exceptionally friendly. However, it would be beneficial to ensure she doesn't stand for extended periods to prevent fatigue.

Very comfy room. Friendly hotel staffs. Locate in mall shopping area, so when u dont what to do, u can spend time here, include the ruko area. Breakfast option quite good variety and delicious for Indonesian food. Gym and pool area are so suitable to get the fresh air.

The best hotel in Cirebon. It’s close to the mall and restaurants. The staff are very nice and friendly. They always offer for help.
The most important thing is they offer us a very delicious breakfast in the morning, from western to Indonesian tradition food.
If you go to the restaurant, don’t forget to say hi to Chef Asep and Mr. Taufik.

Excellent service, super friendly and helpful! So we just held a big event yesterday in Ciremai Grand Ballroom, during the preparation and the D-day, all the staff who were involved were so kind and cooperative, punctually on time, our every request were managed so well. Plus the food tastes good, we like them all! Great job Swiss-belhotel Cirebon, may you always thrive and grow better! ✨🩷🫶

One of my favorite breakfast in Cirebon. Thank you so much for Mr. Taufik and his staff for making our stay at this location so memorable. Mr. Taufik role as manager, has consistently demonstrated exceptional service and professionalism. He interacts with guests in a warm and welcoming manner, enhancing the dining experience.

As for Chef Asep Iswanto, he handles special requests with creativity and flexibility, often exceeding customer expectations.
His attention to detail in plating is noteworthy, consistently presenting dishes that are not only delicious but also authentic. Bravo to both Mr. Taufik & Asep.

However the rooms and linens need updating, kinda worn and not so clean.

Hotel is located in Cirebon Super Block (CSB) Mall, just 1 minute walk to the Mall lobby. There are many options for food and entertainment as CSB Mall is quite good for leisure. I stayed in the Superior Deluxe, the room size is not so big but still okay. There is a comfy work station in the room to support work stuffs. Others are good.

My all time favourite place to stay. Been their regular customer every twice in a year since 2022.

Had a wedding ceremony here, recommended and excellent services, anw they have big park on the back of the Hotel. Recommended

Room is good enough, area is great by the mall and by the ruko. Indomart and alfamart is infront kf the hotel. But car park is confusing

Thank you Arief, he's a good barista.
Delicious cappuccino with excellent service☕ 👍

Actually, it's not a perfect 5⭐, because the location is in the same building with the CSB mall, but overall good the pool was big, the fitness centre make me impress with their workout gym, and the food was quite good

Strategic location, direct access to the mall, spacious room, kids friendly, nice city view from room windows, excellent service, friendly staffs, free vallet parking. Overall, I enjoyed staying here with my family. Definitely will come again. Recommended hotel!

Very nice hotel!
professional staff , specially in front desk, ready to help you.
Free valet service for the car and very clean room.
Situated in shops and foods area.
I will be back for sure !

I think this hotel remains to be the best hotel in Cirebon, in terms of location. Very very strategic, and it's very easy to access.

They provide valet parking, and it's a complementary service from the hotel. I booked twin bed room, and it's nice and clean. A quite decent modern style room. The ballroom was extra wide, maybe it fits around 150-200 attendants, and the decoration was very good.

Absolutely a nice 4 stars hotel in Cirebon👌👌

I'm very happy stay here. Great location, the staf & service was very nice. Overall everything was perfect, I will definitely visit again, and recommend it to my friends!

we already registered early by 10 AM. alas when we try to check in, some room still not ready, in the end got the room around 4 PM.
and it seem not fully cleaned up. some make up powder on the couch.

and the entrance sometimes blocked by checked out guest's car. and no body care to informed this situation to the car owner.

Very satisfying service. Rooms are quite spacious and very clean. The environment inside the hotel is always clean. The menu choices and taste of the dishes are also good. Swimming pool available. There is also a room for meetings etc. One location with a mall, access in and out of the car park often in line.

Chintiya perform bagus.
Breakfast ok

Thanks ya Chyntia... service excelence🤩

Nice hotel, there's an open swimming pool and nice restaurant. The ballroom is also well organized with capacity of 300-500 hundreds seat, it is suitable for graduation ceremony, or wedding ceremony and big workshoop/symposium. The rate of hotel rooms is acceptable enough. This hotel would be the best choice for you to stay because it is located in the centre of the city, which makes you easier to go everywhere you want in order of traveling Cirebon. It is also located in the centre building of Cirebon Super Block (CSB) Mall.