SERVPRO of Anniston, Gadsden and Marshall County

Servpro responded to an extensive water leak in one of our athletic facilities. We were in the process of installing turf for the facility and water entered the room flowing under the turf throughout the facility. Servpro responded and began extracting water and installed drying fans and de-humidifiers. They had the facility ready to return to operation in three days.

This natural disaster affected the entire state of Maine. So much so, that Servpro from other states came to help. We were lucky enough to have Kyle, Joana, and the team from S.C. Thoughtful, kind, professional, and caring, this team went above and beyond during our most difficult time. Our items were respectfully handled, and the demo was never a terrible mess that I saw, it was always tidy and well-kept, even during the big destruction part. Kyle kept communication flowing, I knew what was happening and when. I have only the highest praise for this team and did get a laugh out of their 'It's always snowing here! It never stops!' conversations. It did snow almost every day and we had bitter cold temps but there was never a complaint. A great experience with a personal touch from first contact with Joana to our final goodbyes. Thank you for helping us!

I recently had a recliner that I pulled out of a storage unit that had been there for two years. I reached out to Servpro to see if they could clean it. It was a wonderful experience. Everybody was very helpful. They kept me updated throughout the whole cleaning process. I would highly recommend Servpro in the future to my friends and family.

After having a water leak in an up stairs bathroom, our insurance co. called in Servpro of Anniston, Al to remediate the damage. The folks from Anniston were great to work with and got the work done, with the right equipment in a very short time. We would definitely recommend them for this type of work.

Bill

Attic water pipes had frozen and burst on Xmas Eve, 2022. Within 1-2 hours of the break, ServPro of A, G & Marshall County was at our home to stop the water, and start the clean-up. Outstanding professionals only worked on our home for many visits to dry out and clean floors, test walls, etc. over many weeks.
ServPro deserves the highest praise for responding on Xmas Eve but also for their careful, thorough clean-up throughout the process. THE BEST!! Thank you!

They were very Professional and my carpets turned out amazing!!!
I would highly recommend them, thank you 💯

Servpro took excellent care of my water damage at my home.They were punctual,polite,professional and thorough.I couldnt have asked for better service and finished product.

Quick service, very trustworthy and professional. Servpro went above and beyond to help us with our downstairs that flooded. 5 star customer service! ⭐⭐⭐⭐⭐

I want to thank Servpro, specifically Dennis Anderson, for the patience and compassion that he exhibited toward my mother as he was handling her claim. I may have lost my position as son number one. The workmanship and timeliness of the completion of project was exceptional. Thank you again for making a difficult situation be an easy experience. Reece Newman.

Our experience with Servpro was wonderful. We needed their service to help us locate source of odor in our home. Chris was very knowledgeable and gave us information that lead us to have him install a machine to neutralize the odors and he also gave us a very logical explanation of what was causing our problem. He was easy to communicate with and followed up with us after he completed his work. The office staff that handled appointment scheduling and payment were also very professional and courteous. Thanks so much, Rick&Barri

USE this SERVPRO TEAM!!! Called them at 1AM when we returned from 1 week vacation to find our house flooded due to a water leak. They moved quickly and professionally. They truly care about what they are doing. They are so good that we have hired them for our build back.

These guys were awesome. We had an upstairs toilet to overflow and water was on 3 levels of our house. They came out the day of the event and got to work. They were able to save our newly installed hardwood floors and get all the water up. They also worked with contractors to get several other repairs done. They were fast, Courteous and professional. I would definitely use them again if the need arises.

I bought a new (to me) home and wanted the duct work cleaned out since I was unsure of the service history of the home. The guys were friendly and informative. They explained the process, told me what cleaning products they were using. During the process they updated me on what they were seeing and the next steps. He sat down with me and showed me before and after photos. They answered all my questions and were super nice and professional
while in my home. I will be recommending them to my family and friends.

Servpro is a professional company and their employees are professional, knowledgeable and customer oriented. They came in and evaluated the damaged areas and sent in a team to remove the damaged areas setup drying equipment and removed the waste/trash. They kept us informed every step of the way and were always on time to appointments to check on the moisture. We can't say enough good about the company and it's employees. I highly recommend them.

Wade Childers and Serve Pro are very quick to respond when I call. I have used their Services on multiple occasions and they have an excellent performance. They are the Company that I know I can call and get excellent service. I would highly recommend them for anyone needing professional cleaning.

We had a vehicle crash into our business late on a Friday evening. When we called ServPro they responded within the hour. They cleaned out the debris in the building, vacuumed out the water from the busted pipe and even secured the building by putting up a temporary wall. They did all of this by the next morning. We have never seen disaster recovery like this. Amazing! We highly recommend ServPro

Did great work repairing the damage done to my home by a vagrant! Their employees were very knowledgeable and professional. Their team kept me in the loop from start to finish and even helped with the insurance red tape. While I hope I don't have a repeat of the events leading to the damage, I would use them again if needed! Thanks SerPro!

I had water damage from the rain and flash floods from last week. The night it happened I called serve pro and they immediately answered. We set an appointment and Chris came first thing that morning. We did a walk through so the team could assess the damage and see if any flooring could be saved. Less than an hour later, he and his team were there to take out the wet flooring and placed their fans to dry out an leftover moisture. The team was so nice, personable, and answered all of my questions concerning the what they were doing and what my next steps should be. I would definitely recommend this business to anyone who is in need.

I have had the pleasure of working alongside this particular Servpro branch for many years…Due to the capacity in which we work together, I see the jobs they work on at all stages: Beginning, Middle, or End. They maintain a sense of professionalism at all times and no matter what, they honor their word! I would recommend Servpro Gadsden, Anniston, and Marshall County be the restoration company that you call the next time you are in need of their services.

I would give them more stars if I could. I called Anniston ServPro two days after our house was badly damaged by a tornado. They had someone sent our way immediately. They were extremely clear and communicative during the entire process, which was very much appreciated and extremely comforting after a very stressful experience. They were prompt, professional and efficient going over and above what was required. I can't say enough good things about Chris, Chris, Anthony and Dylan. If you ever find yourself in need of their services, you can't go wrong with ServPro Anniston.