Ski World Hotel Römerhof

Excellent Customer Service
Excellent Equipment
Smooth In N' Out

sehr qualifizierte und nette Beratung bei Service, Miete und Kauf! - Wir sind seit Jahren Stammkunden im Skiurlaub und wurden noch nie enttäuscht - Mike vor Ort im Römerhof ist Top, seine Kollegen im Stammladen ebenfalls.

Hello has anyone found a blue iphone last December 6 please

Making additional comment on top of the below… the company made an effort to make up for the initial disaster. Thank you. Also friends of ours got much better service later on. I understood they had really busy time but sometimes first impression can ruin otherwise great intentions.

We have booked rental of two snowboard sets, indicated we want to pick them up at the rental point of Ski World next to lovely Romerhof hotel (where we stayed). We have arrived to pick the snowboards and the elderly rude bloke in the rental point just shrugged his shoulders and said - no snowboards, “leider”. Absolutely horrible service, lack of understanding that they may ruin your ski day and overall “ i could not care less” attitude. The service guy should be fired. Before it happens - stay away.

Very unfriendly sales person also very impolite. I arrived to the shop 4 30 pm with my daughter. We patiently waited the person to be served before us. Also let another customer to return boots and again another person to order ski repairs - although they both arrived after us. At 4 45 pm we tried to rent ski and boots for my daughter, however the sales person told us to come back the next day since he is closing soon (5 pm is the closing time) I did have to argue to get served. After that the way he treated us was unacceptable not to mention that he overcharged us by a non-wanted and not asked insurance. We paid 145 euro, and finished the procedure 5 minutes after 5pm. Very disappointed since we used the company's service several years now. Never again.

Terrible service, unreliable, unfriendly. Never again.