Regus

The best staff. Excellent attention and quality of service . Receptionist is profesional and friendly. I have a great experience at Regus Port Moody

One of the best co working spaces in the area ... The staff is very nice and approachable. Would recommend anyone.

Love it. GREAT idea to use these facilities.

Excellent location, amenities. Very prompt response and Amy and the folks at the reception were very forthcoming and supportive.

Great Location! Super friendly staff!

Offers affordable offices for every one.

I love this place.^^

Been a long term tenant here. The location and environment of this facility is great. Receptionists are professional. It's convenient for clients to visit because the proximity to a Skytrain station and underground parking. The washrooms unfortunately break down too often and can take a long time to be fixed. The maintenance is probably done by the strata and Regus likely has little control over it but it's still part of the customer experience. The management did little to promote interactions between tenants so it's more like a well-maintained private rental office than a co-working space.

Just had a meeting here. Amazing space with friendly admin and a nice buzz in the common area. The layout is insane and prices seem quite high for very small offices but generally a great way to start up or get your office out of the home. The elevators suck however - if you need to explain how to use something, it’s a failure.

Great office space with conference rooms. Nice professional place

In my experience, the staff does the best they can but some of the customers in this specific location, that are complaining here, are awful. They act like this is their cultural community meeting place and have the worst manners and entitled attitudes.

It’s the same folks everyday, leaving their private offices or co-working spaces to have loud discussions around the facilities. They don’t think twice about having discussions across the room, speaking and breathing over seated people and they lack basic manners and common sense. Otherwise, the place would be just fine.

Not really at co work/hot desk place. More of a private office rental where you rarely interact with other renters. Common Lounge is a small, interior space with limited coffee options. If all you want is a professional quiet very private office with reception this can work.

I am writing to express my deep dissatisfaction with the services provided by RGuse. Unfortunately, my experience has been far from satisfactory, and I feel compelled to bring these issues to your attention.

The customer service at RGuse has consistently been of a low standard. The constant threats and unjustified charges have created a hostile environment for customers. It is disheartening to note that entering into a contract with RGuse feels like entering a contractual hell, where exiting becomes an impossible ordeal due to the imposed constraints.

The receptionist has proven to be exceptionally unhelpful and unintelligent, further exacerbating the frustration of dealing with your establishment. Additionally, the conditions of the facilities, including the kitchen and restrooms, have been consistently unsanitary.

It is my sincere hope that no one else has to endure the distressing experience that I have faced.

as my experience has been nothing short of a nightmare

Awful receptionist.
NEVER cleans the ventilation at a point where it smells like dead corpses everytime they turn on the heaters, either too hot or too cold. Bathrooms are broken. Rude staff. It’s like living in the slums, especially considering the high payments and costs of the place

There has been no internet or phone service for a month now at the Port Moody location. Completely unacceptable especially considering the large amount of rent being charged. Excuses after excuses as to why it isn't being fixed and in turn has negatively affected our business operations. Zero accountability.

Great services while you have an active lease. Be aware that once you leave, they will not return your deposit. I moved out of this location at the end of July 2020 and I have not received my deposit yet. I was ignored by the entire Regus team until I escalated the situation. And even after escalating the issue, they have done nothing. They will not connect me with a supervisor nor will they return my deposit. I had planned on moving back to this location and was in the process of selecting an office. But after seeing how unprofessional this place is, I am definitely not moving back.