Expedia Cruises - Air, Land & Sea

Expedia Cruises has many deals you can choose from, you can get amazing prices. Shannon and her team are so friendly, easy to work with and respond right away. They give you honest advice and can help you choose the perfect vacation to suit your needs. Their extensive travel experience provides a great foundation for advice & tips. I cannot wait to book my next vacation and would not hesitate to use her team!

This is our first cruise and we are so glad we went with a professional to help plan our trip. Thank you to Carlos for the excellent service.

In 2021 we went on our first cruise. We did all the planning, cruise, flights, transportation, hotels, transfers, dealing with the cruise line on our own.

It was not an unpleasant experience but we thought there had to be a better way to deal with all the time consuming planning and dealing with different companies.

We reached out to several travel agencies and after interviewing them, we decided to work with Expedia Cruises on Fairway Road, Kitchener.

Stephanie, our travel agent extraordinaire has become a great partner in our travels! It’s such a simple process with her.

We simply tell her where we would like to go, what we would like to see, what our bucket list thoughts are and she comes back to us with several suggestions to choose from, levels of service and various times to travel. She’s always quick with ideas that fit our budget, our time constraints and as she’s come to know us, she has shown us a genuine keen ability to make our dreams come true.

Stephanie’s office thinks of everything. From our front door on departure, to our return home, everything is laid out. That’s how we like it. We can even plan for less structure if we want, no problem.

On a recent flight home from Australia, our connection to Toronto was missed due to weather. Unlike other passengers that spent hours finding connecting flights, we received an email from Stephanie with connecting flight confirmations and a room in a hotel for the night. She took care of this late on a Friday night when the office is normally closed.

We had to cancel an adventure over Christmas as I caught COVID the day before we were to fly out. I called Stephanie and within days the entire trip (cruise, flight, excursions and hotels) was refunded. Stephanie took care of this over the Christmas holiday!

We have come to know Stephanie as she has come to know us. Anytime we reach out to her by phone or email, she’s sure to get back to us in very short order.

We have used this location for the last 5 vacations, land and cruise. We found the customer service above par, they are very professional and helpful. Our vacations are always seamless. We definitely will be using them again in the future.

I have used Expedia Cruises for over 8 cruises in the past few years. Their customer service is excellent and they are all very knowledgeable. They get you the best rates and deals out there. I would never use any other agency.

Found an awesome trip here. Marlene was very helpful. She made many call to be sure we were getting the right room for our Cruise. Thank you Marlene.

My wife and I have booked numerous cruises, on a variety of cruise lines, through Stephanie and have always received outstanding service. She always responds promptly to phone messages and emails. On a couple of occasions has totally exceeded our expectations in the way that she has negotiated with the cruise lines to either obtain a better price or to obtain reimbursements for a cruise cancelled by the cruise line. As a result of this great service we continue to book through Stephanie.

WOW!!! Such a great experience! We recently booked a cruise through this office with Shirley Wong. Her attention to detail and finding the right cruise for us was above and beyond. She even found a deal where the flight left from London versus driving to Toronto. It was an "all-inclusive" cruise where the party started the minute you got on the plane and all details were taken care of. No extra bookings or hassles. This kind of deal is not available on-line! I highly recommend giving them a try!

We decided to go back to using a travel agent on our first trip to Europe. Having Lisa as our agent undoubtedly was the best decision we could have done. Her knowledge of the areas we wanted to see full of the very best suggestions from where to use a private driver to enable us to see as much as possible to where to stay and otherwise unknown places to visit. Upgrade when on Celebrity Cruises to enjoy Lumiere! What an amazing trip! Thanks Lisa!

My husband and I have benefited from the services of this travel agency for many years now. Even when travel complications arise, they rise to the occasion and take care of everything. We no longer book our vacations online thanks to their competitive pricing and vastly better expertise. Our friends now have also become loyal customers.

Madeline at the Fairway Rd. location is wonderful. She helped my wife and I plan an amazing cruise to Tahiti. Everything went smoothly from start to finish and she took care of all the details and arrangements. I would highly recommend this Expedia CruiseShipCenters location. We will definitely be back to book our next trip with Madeline!

My wife and I have booked numerous vacations through this location. The staff have been friendly and very accommodating. On a family trip to the states, we complete forgot about getting out of country insurance, we were able to call our rep and they took care of this for us. Not a big task, but the ability to get help after hours when out of country, brings peace of mind to the smallest or biggest journey's.

Kaitlyn and April, they were really helpful booking air tickets for me and my dad. Very knowledgeable and great customer service. They charge $84 for each ticket, but it is reasonable.

We had to book our trip last minute, because we were waiting for my passport to arrive. Not only did our agent, Ken, book our trip within 2 hours, he upgraded our room to an ocean view - we didn’t even ask for that. As far as I’m concerned, Ken went above and beyond for us. We will definitely be using him again.

Best company I've had the pleasure of working with! I've been to numerous trips around the world, and CSC was by far the best travel agency I've used. They always respond in a timely fashion and take care of my every needs, even answering questions I didn't even know to ask! Great job!

We went on our first ocean cruise in April. Shirley Wong at Expedia Cruiseship Centre was a pleasure to deal with. The cruise was everything we had hoped for and we will definitely use Shirley and Expedia when booking our next sunny vacation.

Great experience with April Lewis, book my trip and more, she goes all the way to make sure you have a great trip.

Great place to plan a holiday. Lisa was a great help and wonderful to work with

Experienced travel advisor. Friendly and accommodating.