The Mobile Shop

Gautam was our sales associate when we came in looking for a new phone. We had called after attempting to go to a different mobile shop that was closed. He ensured us that he was able to help us and even offered to stay slightly after the closing time. The entire time he was so professional and patient. He took his time to ensure we got the best deal, he even called to make sure we could get the optimum points with the deal. He efficiently started a new plan with the new phone and explained all the details of the new plan. He made our experience amazing at the mobile shop.

For a senior with not much knowledge, this shop was exceptional. The store manager was my contact. He found the best plan for my needs, helped identify a phone which would work for me, and walked me through the whole process. New phone was set up, old phone copied onto it, and all the apps and functions work as expected. My first Rogers invoice was exactly as expected, no surprises. And the trade-in value of my old phone was higher than I had been told it would be.
And absolutely no up-selling.

The people at this mobile shop really know their stuff, super helpful and accommodating.

Gautam was the gentleman who helped me. He was super friendly and spent a long time with me, giving many options about what new phone to choose.

He even helped me with finding a case and other things necessary for the new phone, which they all had in store.

Be expecting to take at least an hour for the whole process of a phone switch over. It's not that they are slow, it's just how the process goes.

Overall great service and will definitely be going back.

I recently visited The Mobile Shop to purchase a new phone and plan, and I had the pleasure of being assisted by Gautam. From the moment I walked in, Gautam's professionalism and expertise stood out.

Gautam took the time to understand my needs and preferences, and he guided me through the available options with patience and clarity. His in-depth knowledge about the products was impressive, and he answered all my questions with confidence, leaving me feeling well-informed and confident in my decision.

Highly recommended!

I visited the store today to change my mobile plan, and both Gautam and the manager, Guneet, were incredibly helpful. They assisted me in finding a much better deal, and the entire process was fast and smooth. I highly recommend this place for anyone looking to update their mobile plans. A big thank you to Gautam and Guneet for their extended support in solving my issues. Now, I am going to pay $20 less than my old bill!

I recently purchased a mobile plan and got an amazing offer. The salesperson, Gautam Chawla was very helpful and explained all the plan details very calmly.
Overall, got an amazing experience and service.

I have been dealing with The Mobile Shop for many years and would not shop for my phones anywhere else. I've always had wonderful technicians to help me, quick service and great promotions.

I changed cell companies and at the same time upgraded my iPhone. All was good until I got back to my brothers and accidentally erased the new phone. Not knowing what to do I went back to see Guneet and he spent mega time with me correcting my mistake. When I got back home in eastern Ontario he contacted me and helped me transfer my husband’s old phone to the newer one for him. I don’t know what I would have done without him. Guneet is so knowledgeable, professional, kind, patient, and just a super individual. I would recommend him to everyone!
Guneet, thanks so much for all your help and keeping me sane throughout this ordeal!

Great customer service. Associates are friendly and welcoming. Associates always make sure to explain each and every detail for the phone or plan. Always get fare deals from the store. 110 % recommended.
Special thanks to Guneet and Gautam.

Store is too good. Guneet manager attended customers like anything. He is great salesman.

I've been going to Guneet at the Mobile Shop for 4 or 5 years.Very knowledgeable and helpful. After the sale he's always ready to help with any problem you have. Highly recommend the Mobile shop.

Incredible service! Gautam is so knowledgeable, patient and friendly. I upgraded my phone, plan and accessories, Gautam made it a smooth experience. The manager, Guneet, is also so helpful and kind. Highly recommend!

Purchased the device from here. Great shopping experience. Well behaved staff, highly recommended.

Associates are very friendly. They really know their stuff. Excellent customer service.

This place was amazing and has great service experience. The manager Guneet helped us out and he was extremely patient and knowledgeable. Got a brand new phone and a great deal with a plan. Also got my accessories here. Guneet is very passionate about helping customers and being a mobile engineer he knows all about phones. This is a one stop shop for all your mobile phone needs. I have been to other mobile stores and this one is the best. Thanks again for your excellent service.

I have never before met such a skilled and professional people, extremely pleasant service l highly recommend that place to anyone with no hassitation. 10 out of 10😀

the only place to go to get a phone. amazing customer service . very good prices. Guneet was a big help your never pressured to buy .there very honest . all the staff are all very nice and helpful

Truely one stop shop for all your cellphone needs. Do check out these guys whenever you are looking for a new phone plan or just a monthly plan. The staff is really knowledgeable and helpful as well especially the manager. 100% recommended.

Great service. we will be coming back again

Guneet is one the best sales person I have met. This shop is my go to shop for all my mobile needs. I recommend going there !!