Hotspot Auto Parts Kitchener

I called in for a part within 5 minutes of closing, most shops would of just ignored the call but these guys were kind enough to answer and keep the shop open for me until I came to pick up the part, excellent customer service, I offered to tip them or buy them coffee but they refused, great people to work with.

This hot spot location is the BEST!!!!! I called in and he put my parts aside and I went in to pick up parts and their customer service is on point!!! Do not listen to the haters. These guys know how to operate a business.. keep up the good work 👍

Awesome parts shop!! I have been getting my parts through the Kitchener location now for a year, and have never been disappointed! They always have the most competitive prices, usually have the items in stock, and ALWAYS have given me the correct items (more than I can say for PartSource/Napa Etc.)

The guy at front was really nice and customer service was so good. Great staff and great service

The only place I'll go for my car, the customer service is absolutely incredible.

Fair pricing and great customer service. I bought some extra parts just incase and found I didn't need them. Since they were still in the package I was able to return them within 2 business days. Check them out!

im like the happiest guy in the world right now because i fixed my truck with the parts i obtained here and in fact all my parts i get for me or anyone else comes from hotspot! the guys are incredible and super nice unbelievably helpful. i will never go elsewhere so long as hotspot is here. ive never recieved such amazing service and advise as i have with hotspot. i highly recommend HOTSPOT to everyone i know and to everyone who sees this review . trust me you will never go anywhere else either i promise you that . thankx hotspot employees you all are really great people !

Looking to get auto parts at a fair price and not break the bank. The staff are very friendly here these guys are awesome. And the pricing is always great. I have never been disappointed with this location the store is fairly clean and they’ve always got the parts in stock or they will always get them. Thanks guys for all your hard work,Hope you have a merry Christmas and a happy new year. And see in the new year if I need any auto parts.

love using this place for parts. BEST PRICES IN TOWN quality is good service great and ordering parts is very quick. I ordered rotors and pads for my mini cooper cost was 80% less than dealer.

Just purchased all new brake pads, rotors and calipers. Great price and great service. 5 stars+

Best Quality parts in Reasonable prices.
All the parts in stock
Yeno and all staff members are well mannered.

Great staff and great prices for car parts! If they don't have what you need in stocks, they can usually get it in a day or two.

Great service and very helpful staff who accommodate to anyone’s needs when it comes to auto parts!

I highly recommend this place very decent parts with good service plus reasonable price
I went to get iridium spark plugs everywhere else told me 22$ each I got them from this place for 10$ each I basically saved more that 50% with one year Warranty.
I really don't know what's the guy name that works there but I wanted to say thanks for ur services

Love this part shop!! First place I go to when I need something for my car.They didn't have what I needed in store so they ordered it in and it arrived just a couple hours later. Also to top that that off they helped me carry everything to my car!

This isn't the most glamorous place, but it will not disappoint.

Parts are priced reasonably and the guy manning the place was very friendly and served us quickly. You could tell he knew his stuff as well.

I have gotten parts several times. The owners are courteous--and generous! I'm grateful for good prices and services!!

Good parts for a really good price. Clean atmosphere and very friendly service. Thanks i will be back for sure!! *SMDD*

High quality parts at reasonable price. Honest staff and well mannered.

Good place for parts on a budget