Extra Space Storage

Debbie is so kind and sweet & I really enjoyed working with her. Very cool to talk with & met all of my needs. Definitely loves her job ❤

Jason and the rest of the staff at Extra Space Storage, really go out of their way. I missed a payment, and they continued to email me and call me until I finally paid attention to the message. Now I have all their numbers in my phone and I won't miss a payment again.

This review isn't so much about the facility but about the wonder lady who helped me Deborah.

Came to this location from the Fort St because I didn't know that location was enclosed only. So the wonderful lady there sent me to Deborah's location and she was excited to meet me and show me the unit I was interested in. I was nervous at first due to the location of the area no hate on Lincoln Park just word of mouth rumors is all. But I was pleasantly surprised at the facilities location and cleanliness. The workers are also great Deborah was more than happy to take me to the unit again to lock it up before my move in that weekend.

A good mention is the prices are competitive to surrounding places. Depending the unit of course. Deborah made it very clear to me about the online promotion and what happens after X amount of days and how the rate will increase to the normal Standard pricing. But again the Standardized rate at the moment was competitive with other places not to mention this place is closer to home to me which is a huge bonus for me!

I will update this review in a few months time to further go into detail about my time here at Extra Space Storage!

Jason was very helpful with me. Even the simplest questions where answered and I am 100% happy with the overall service here. Thanks!

Assistant manager Deborah was fantastic! If it wasn’t for her great customer service I would have gone elsewhere. I went to a few locations and honestly she sold me. Easy to work with, clear, kind, and very informative. Look forward to dealing with her!

First time ive used this facility for online auction. Upon arrival sign on door says call number for service so I called he answered right away and he was right there to help me. The person named Jason was super friendly with a welcoming smile to boot! He was super nice and made the transaction so easy and helped me with a lock because I had the wrong kind and I also got my deposit back same day totally hassle free!!
I will definitely use this place again for online auctions and would definitely recommend!! Thank you!!

They have the best rates for storage units. I'm very pleased with the climate control unit I'm renting while I'm in the process of moving. Jason and Debbie are very helpful and pleasant to talk to in the office.

Jason is the best! He was so helpful and kind working through helping me get a unit set up. I highly recommend this storage location!

Jason was a great helped mad sure I understood how the locked worked

Debbie has made this experience the best and easiest ever compared to calling everyone else. God bless her she really is amazing.

Deborah made the process very simple and fast ! Definitely has amazing customer service and goes above and beyond for her customers , i loved that she interacted with my baby as we got through the process 🫶🏻 Thank You Deborah You're The Best !

Great customer service Jason is awesome! He got me money back. Yayy !

I have been a customer for about a year and any questions or accommodations needed the office staff has been very professional and down to earth. Highly recommend using them for storage needs.

Spoke with Jason a Debbie,, quick and fast service,, no hidden fees, everything explained properly. Good people

Jason at extra space storage was very helpful and knowledgeable of the topic of storage and I would recommend anyone to come and check these guys out super smooth process very helpful and respectful

Debbie is phenomenal! She explained all available options on storage units and went over our questions and concerns. Because of her, we won’t do business at any other storage facility.
Thank you Debbie. :)

Jason was very helpful. He explained everything to us on detail. I didn’t even have to ask any questions.

Thank you Deborah for your help. Deborah is very professional, has great customer skills, and answered my questions. Extra Storage Space is lucky to have her on their team!

Jason was freaking awesome so helpful and so kind during a hard situation and he brought laughter during a sad situation of mine he deserves a raise

Great service from Jason. Super helpful.