Old Navy

Today was my first time going with my friend and her 3 month old baby to this Whitby store. I was very impressed with the friendliness of the staff and the great deals/prices for the clothing.

I wanted it to be very special for my friend as she is a great mother and spends so much time taking care of her family. 3 Children , a dog , and a husband. I wanted her to be able to have a good experience and to get out of the house to do something for herself for once and just relax.

The manager was very knowledgeable and helpful, he dealt with us personally even though he was super busy. Eesa a young man at the front counter really went out of his way for us. He was patient, and very kind too.

I was very impressed with our customer service experience today. I would definitely go back to this store again, I would also recommend this store to more of my friends and family.

Thank you so much for this experience you really made our day a special one. Thanks to Eesa and all the staff at Whitby Old Navy. Keep up the good work! This is what customer service should be.

Princess was awesome in assisting my wife and I.
We were in a hurry and she was extremely helpful by refunding and ordering us exactly what we were looking for.
Definitely delivered first class customer service.

The customer service in this store is outstanding. Sales staff is kind and greets customers. They saw us looking for sizes and offered to help or go into the back to find the right size. Any time we had an inquiry, we could ask any staff and they would answer with a smile. No grumpy faces or indication that they were unwilling to help. Even showing me where the washroom is, they were polite! I’ve never encountered a whole staff just willing to help! The selection of clothing at the store is also quite large. Fitting rooms were kept clean. Fitting room attendants quickly got sizes as needed. Lots of parking. Overall great experience at this store!

Tonight I had a very great experience here. The manager, Tyler, is beyond helpful and really made my night great while also generating sales. He deserves a big congrats and bonus or promotion from Old Navy. Every other staff member I dealt with was also very nice, a young woman in the dressing room in the back corner of the store was great and helpful and the cashier I dealt with twice was also very pleasant.

Nice store lot of discounts presently - specially on cozy socks 🧦 worth $5:99 for sale just for 1 $ now.. and the Pajamas for kids. go grab it.. beautiful sweater just for 18 $ worth 50$ awesome sales love these branch. Friendly stuff. And neat.

This old navy location is very clean and has lots of selections compared to others in the vicinity! Their staff are also very nice and helpful!

Nice and big store. Lots of varieties in all the sections. My major clothing purchase is from this store only.

Sky was extremely helpful and kept very positive through a difficult situation helping me with 2000$ of confusion. Amazing customer service sky !

Cool shopping experience. I love the shop layout pretty organized

Can't wait for the flip flop sale in the spring.

Good collection for kids

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