Shoppers Drug Mart

I had a wonderful experience with a female pharmacist. She showed so much compassion and helped with getting a prescription for my bladder infection. It was so quick and easy, I wish I came in sooner!

This place is my favourite shoppers drug mart. This store has everything I need always in stock and the staff are so welcoming and help me find what I want!

The pharmacy staffs were very professional. Overall a pleasant experience.

The Pharmacy team, headed by Maria is exceptional. They are in constant communication about things like whether drugs are covered under your current plan, and there have been multiple situations where they have worked with myself and my doctor's office to solve shortages on my prescriptions if they arise. They also have made suggestions about alternatives and how to organise my medications. I've also been given flu shots during down times when there wasn't a clinic or appointment.

The location is busy, but they are a great staff, they hire really nice interns, and getting texts when your prescription is ready us icing on the cake.

Thank you again to Maria and the whole team. I've known them for years and they've never let me down.

My husband and I depend on Shopper's Drug Mart, Waterloo Corporate Campus for all of our prescriptions and drug store items. The druggists are very informative, understanding and go that extra mile when needed. Maria is wonderful. The staff are friendly, knowledgeable and super helpful even when busy. As an added bonus they have a full service post office.
MM

The people here are always super friendly & helpful. In the beauty department they go above and beyond to help. Post office sometimes gets so busy - especially after lunch.

Got my Vaccine here 2 days ago . Although it took almost 2 hours but I’d say they were trying as best as they could since it’s a new thing in pharmacies. Maria thé pharmacy head is very welcoming and Dr. Khalid was a great guy , thank you for all you are doing for us .

Fantastic pharmacy. The staff go above and beyond to help you with your questions and concerns. I have never had such a great pharmacy experience before I came to this one ! I have also had good experiences elsewhere in the store too. The cosmetians are very helpful and always willing to answer any questions you have. Love it here :)

The experience that I always have at the beauty section is outstanding. Thanks to Thai's awesome customer service, Shoppers is now my primary cosmetic store. His smile is contagious, and he is extremely friendly.

Like any other Shoppers. The pharmacists are always so polite and helpful though. They are also doing home deliveries for medications during Covid which is such a help!
Good selection of ice cream and perfumes too heehee :)

Somebody please give Susan who works at the makeup counter a huge raise and promotion. I believe she said she was the assistant manager. The customer service I received from her today was the best!!! Makes me love shoppers drug mart

The staff at pharmacy always does what it takes to make my life less stressful. They are always so courteous and happy to help. I honestly don't know what I'd do without them. Thank you.

The pharmacy staff there is excellent, especially Matthew. He was very patient and understanding. Highly recommend this location!

Very Happy with this Shoppers Drug Mart so far. I stop in when I'm in the area. Usually by Chocalate Milk and Candy. Been good so far.

Was stuck in Waterloo alone at work and had an asthma attack. I live in Listowel and had forgotten my inhaler at home (in Listowel). They called my pharmacy and got my inhaler delivered to my work for me. Total cost? 1.00. Super fast and friendly!

Despite not finding exactly what I was looking for, the staff went well out of their way to try and find an alternative and to help to research in their database to qualify alternative products compared to what I was looking for.

I was very happy with the service and I even found some new options.

Very clean and well-organized store.

I was in the city for a few days and forgot my medication. I called and was able to get my prescription transfered and a weeks supply dispensed within a few hours.

The head pharmasist Maria is so friendly and helpful as are the other employees here. They make sure you get what you need in a very timely manner.

Had an A+ customer service today with Tina in pharmacy, she went beyond and above to solve my request. She exceded my expectations.

The Cashier was amazing and professional