The Source

My partner and I were not happy with our phone provider so decided to go to The Source to switch providers. The customer service we received was above and beyond anything we have ever encountered. Not only did we save money but happened to be there on a day that they were offering a promotion. We not only now have phones that work but walked away with a bag of free product. I highly recommend this store and I can't even find words to describe the staff. Five stars is my only option but all the stars 🌟 wouldn't be enough.

Harrison was lovely to deal with! He made the whole process of setting up home services a breeze! I will 100% continue to see him for all future needs, the source is lucky to have him

Needed a new phone plan and Max hooked me up. Great customer service. Would recommend to anyone who needs phone stuff or small home electronics.

I would like to thank Dawn Adams at the Source in Elmsdale. Always more than happy to help and very knowledgeable of their products. Pricing and savings are increadible. Thanks again Dawn!

The staff at Elmsdale source is always very helpful, even when dealing with difficult cell phone companies. Quintin went above and beyond with helping me switch from one cell provider to another. Thanks!!!

Tate was friendly and helpful! Colourful lady behind the counter was happy to start Halloween early! Overall Enjoyable experience!

I recently went to the Elmsdale location to upgrade my cellphone and I had the absolute pleasure of dealing with Harrison. Not only did he assist me with a new phone, he made a recommendation for a rate plan that much better met my current needs and offered add-ons that were relevant to my situation without being "salesy." On top of that, unfortunately there was not a phone case at their location for the TCL30, so Harrison immediately made arrangements with the Micmac Mall location to have one shipped to Elmsdale and even called me when it arrived in short order. Overall, it is likely the best customer experience I ever had and wanted to commend Harrison for his overall professionalism, knowledge and genuine interest for exceeding my expectations.

Dawn at The Source Elmsdale was fantastic today!!! She was knowledgeable, professional and friendly!! I highly recommend them!!!
Dawn this pics for you!!!!

I went into the store to find a pair of wireless headphones and Abby was able to find me the perfect set. I ran into an issue with the original set I purchased and when I reached out to Abby - she was able to diagnose that it was the base and I had a new pair in my hand when I left the store.

Thank you Abby for helping me find the perfect headphones!

My husband and I went to get new phones last night. Abby helped us, and she was a charm. I had lots of questions and she answered them all.
We were happy with our experience!

Great staff!! Very knowledgeable. Joel Mack is incredible. Very focused on customer service. Finding ways to save money and he even followed up after two weeks if all went well with the services I ordered. He is great asset to the store and the Source. I only have praise for him and his customer service.

I’ve been in this community for almost 4 years now. Having heard people rave about their customer service, I’ve been going to the Elmsdale location ever since. They’re excellent. Not being a tech-knowledgeable person, I never feel embarrassed coming in here with silly questions. Every single employee with whom I’ve dealt has been kind, courteous, and welcoming. The customer service here is what keeps me coming back.

Great store, very friendly staff and purchased Cell Phone and Printer. They were super friendly. Will definitely go to this Source. They helped me beyond my expectations.

Great customer service. P**** was knowledgeable and helped us to pick the right products.Good job!

My husband Sean, purchased a new phone and plan from Russell in the elmsdale store. Sean couldn’t stress enough to me how excellent he was and informative Russell was. He stated how well Russell new the product and that he didn’t push you to buy something that you did not need. From a buyers aspect, you couldn’t ask for better service from him or the knowledge he knew about the product you may need ! Thanks for the great service

They are very patient and nice it was a very easy going experience

Quintin at the Elmsdale Nova Scotia store has been amazing. He has been very helpful and made us feel very comfortable..

My mother was having issues with her Cellphone not receiving some texts and pictures. And she really didn't want a new phone. But we were prepared to go that route if needed. When we went in we were greeted quickly by Rad Steeves, explained our situation and within 2 minutes he figured out the issue and my mother was super happy she didn't have to learn how to use a new phone. Great job Rad!!!! and Thank you Source Elmsdale for being fast, friendly and conveniently located in our community.

It was great! Quentin did a great job of handling multiple customers and served us welĺ!

Rad is amazing and has great customer service skills. He is pleasant to deal with and makes sure the job is done before you leave the store!