The UPS Store

I had amazing service here! Very thorough, communicative, and efficient. Greg is an amazing employee and treats all clients with respect and kindness! I would recommend 100% of the time!

I have dealt with the new minas store for 14 years, very helpful, alway knowledge, and very friendly. Have gone out of their way to help, not only printed out my vaccines but put them on my phone. Thank s for 14 yrs of great service.

Switched from Canada Post to the UPS Store in the middle of last year and I have no intention of ever looking back. The quality of service as well as the politeness of the staff is miles above Canada Post. I mean yes, there's a lot of Canada Post employees that always treated me very well. Unfortunately a number of them have either retired or are retiring and The Replacements just aren't the same. They don't offer the same care or friendliness in customer service.

When packages arrive at my box, UPS Store will send me an email. When I come in, they greet me by my name. I have had nothing but excellent customer service since I switched

Edit: it's been nearly a year since I switched over from using Canada Post to The UPS Store and Service is great.

We've been using UPS as our official business and personal mailing address for over 5 years now. Whether you travel a lot, or live in a rural area with no mailbox, having a UPS box as your legal mailing address is vastly superior to having a PO box. Greg has been wonderful over the years, and having move about seven times when first arriving in Canada, it has been wonderful to have a static mailing address the whole time. Packaging, printing, and laminating have also been very helpful over the years. Thanks Greg!

We often uses local print companies for the printing and delivery of business proposals. Recently I worked with Greg at the UPS Store in New Minas. He was EXCELLENT. Very professional and through. Printing, binding and delivering to specific instructions. I would not hesitate to use this location

We were shipping back a defective product and we were told to go to our nearest UPS store to send back at know cost to us, the owner of this UPS informed us the company had not given us the proper return label. This is where the outstanding customer service comes in he hands me his phone and tells me to call them and then gets them to email the return label ( which was a canada post return label) he prints it off seals it to the package and tells me where the nearest canada post was so we could mail it. Absolutely the best customer service I have received in a long time.

It is evident that Greg values his customers. Greg is always willing to go the extra mile and I for one, am grateful that he has stayed on the "front line" during this time. Greg has been a "lifeline" in getting what we need during this Pandemic!

Greg is the best, always helps you in a friendly and curious manner. He makes doing business there a better experience. Shop is very well organized also, I love the pin location map.

Awesome. Staff was super helpful getting me what I needed and getting me through my technical issues. Will be back later to get some super slick looking business cards, keep an eye out for them.

Great company to deal with and very friendly staff. They remember our names every time we pick up the mail or a parcel.
Stacey & Sean

Awesome service, always friendly! Would highly recommend to anyone. Thanks!

Friendly staff and competitive pricing!

Friendly and helpful!

Great Service

Very good service , very helpful and friendly. Great place to drop off UPS packages 📦