Tailor Made Healthcare Insurance Agency Spain

At this point in time I have not purchased a policy but I wanted to comment on the fabulous customer service offered to my enquiries. The company's responses were fast, informative and expert. When the time comes to issue a policy I won't hesitate to use Tailor Made; in point of fact, I wouldn't go anywhere else.

Absolutely fantastic! Francis and Andy guided me along every step of the way to opening my insurance policy and we’re there to explain any questions I had. Highly recommend!

I had some questions regarding my cover with DKV and how to access the app....Andy and Francis responded in minutes to my email and all is sorted...thank you

Very simple emails and information to understand.

Very quick responses and always courteous staff willing to help you..

Tailor Made Healthcare was so easy to deal with. I had lots of worries and questions to answer about our families healthcare in Spain and they were very prompt, responsive and professional. I can highly recommend using this company if you are moving to Spain or wish to change your healthcare. There attention to detail is second to none.

I though the service provided was first class. From beginning to end they made it easy to understand and took care of everything in a very professional manner. All subsequent queries were dealt with quickly and efficiently. I thoroughly recommend them.

Don’t bother with any other provider. Best price and best customer service. Francis and Andy took care of everything in a few short days. Got me everything I needed to obtain my documents here in Spain. Thank you both!

I am very happy with the service I received. Francis was very quick to send me details of products, advise me and to quote. The documentation was emailed to me within 2 hours for me to check. Once I made the decision I was guided by Andy who also helped with the online elements required by DKV. It took 36hrs from my first contact to signing the forms, very impressed and would thoroughly recommend Tailor Made Healthcare.

The customer care was truly exceptional. Explain things to you in a very easy ABC way.
Guiding you through any potential claim and cover. I will certainly use this company year by year.🇪🇸

I have recommend this company to my clients time and time again as they are the best brokers around. Always make sure the client will have the right insurance for their personal circumstances, are fast in replying and also very reliable.

If you're new to Spain and have a lot of questions because there's a lot of information floating around, not to mention so many providers to choose from. Talk to Tailor Made. Francis & Andy communicate articulately, timely and patiently no matter what your question or concern is and advise you based on what works best for you without being pushy. Definitely recommend!

Francis and Andy went beyond the call of duty to get my insurance lined up in advance of my arrival in Spain. I really appreciate the extra effort and being able to trust people at such a distance. I strongly recommend them to anyone looking for health insurance in Spain. And let me add that they've continued to provide excellent service over the full five years that I've had a policy through them.

Excellent service, always replied to queries promptly, very helpful and courteous. Dealt with Andy and Francis and found their service first class. A very affordable price too especially compared to other providers. Would highly recommend them.

Andy and Francis at Tailor Made Healthcare are super efficient and most helpful during the process of setting up our insurance. They answered our questions with great details in a timely manner. It is incredible how thorough they are. Their explanations and even translations of the documents and messages have made the process so much easier to go through. I am truly grateful for their effort and highly recommend Tailor Made Healthcare.

Andy and Francis have been fantastic in getting my husband and I set up for medical insurance for our Spanish residency application. They were so helpful in coordinating the process and very quick in their responses. I would definitely recommend them. Thanks again for everything.

Great service and value! Super price on an awesome insurance package for my wife and I. Francis and Andy at Tailor Made have been really helpful and knowledgeable and have explained the entire enrollment process in perfect detail. I Highly Recommend Tailor Made.

We are extremely pleased with the service we received. We had detailed information providing to us and all contact was dealt with in a very timely manner. The quote was good given the level of cover we chose. We would highly recommend Tailor Made Healthcare to anyone looking for private medical insurance in Spain.

Would highly recommend. I've dealt mostly with Francis and I must say he's very professional, polite and patient, always replies promptly, knowledgeable, extremely helpful with all queries. Can not fault at all. Thank you very much for all your help/advice!!

Very helpful (Approachable) people. I Had worried about the exact details of my insurance as it’s all in Spanish. They put my mind at ease and explained everything. Three years later and I’m still with DKV and Taylor Made ( Francies and Andy) are still helping me with any queries I have.
Thanks Guy

I found both Andy and Francis very helpful in recommending the correct health care package in order to obtain our Spanish Golden Visa’s.