L'Essentiel

The wine shop attendant provided excellent service today. She not only sold us more than a case of wine with her winning personality, she also helped us make reservations at a local restaurant. What a delight!

Really great shop with great wines that were unique and fair prices! The shopkeeper was super friendly and helpful and gave us tastings of superior wines, she was so personable that some old clients came back from years ago and she remembered them like old friends. It had a good sense of community here! Definitely less stuffy than some other wine shops here if you want a more casual and local, but professional experience.

Sublime dégustation et gentillesse absolue de Anne qui s'est occupée de nous. Énorme choix de vins à tous les prix. Bravo pour votre professionnalisme et votre très grande convivialité. @ très bientôt.

Superbe expérience auprès de Anne, qui tient le magasin. Évidemment, les vins vendus sont diversifiés et correspondent à tous les palais et les bourses de chacun mais le vrai plus de la boutique réside sur le service rendu. Anne a la faculté de vous raconter l’histoire qui se cache derrière chaque bouteille, avec passion, engouement et une jovialité qui se partage. Un vrai moment de bonheur autour du vin. Nous reviendrons sans hésitation.

Signé : les retardataires du samedi soir originaires du Bassin d’Arcachon.

Moment agréable super accueil
je conseil a tout les bons vivants
d'y faire escale

Samedi 24/09/2022, nous avons fait la connaissance de Anne qui tient la boutique l’essentiel en haut de saint-émilion. Une belle personne qui aime son métier, qui aime les gens, qui aime faire découvrir le bon vin. Merci pour cet excellent moment. On reviendra avec un grand plaisir. Maryline et François.

L'essentiel est LA cave incontournable de Saint-Emilion!
Sa gérante vous fera déguster de magnifiques produits et vous racontera avec plaisir l'histoire des vins qu'elle propose.
Bien plus qu'une caviste ordinaire, elle nous embarque dans une ambiance conviviale et amicale pour nous conseiller des produits qui nous ressemble vraiment.
N'hésitez pas une seconde, et allez découvrir votre palais dans une cave qui ne ressemble à aucune autre...

Très bon accueil et bon conseil...
Respecte votre budget
Merci pour votre bonne humeur
La femme avec ses 3 hommes 😁

ambiance conviviale, conseils judicieux
responsable charmante et très professionnelle
on y fait toujours de belles découvertes
à conseiller vivement pour amateurs éclairés !!
c'est pourquoi nous sommes fidèles depuis des années.

Très bonne dégustation de vin et de belles découvertes, faites avec beaucoup de professionnalisme !

Anne nous a fait un accueil exceptionnel et une tres bonne dégustation. A recommander

Super Service und tolle historie ...der garagenanfang...toller wein

Très bon accueil et très belle dégustation !

Worst service I've ever received

We traveled almost 9000km to France. Took a tour to st-Emilion. The sign in front of this store said free tasting. Yeah right. The first statement by the store employee, a lady with brown-blond hair, was "are you buying?"

There are over 800 wineries in and around saint Emilion. Tons of wine stores - you can't buy everywhere.

She proceeded to degrade and insult me and my wife in French before we could even decide if they had wines we wanted to buy. Asking me in front of another French client if I knew wines sold for between $15-300 dollars. Telling the French client "we let people sample the wines, even people like this." Meaning people who weren't there to spend $200 on a bottle. Then I made her aware I also spoke French...

There are so many other stores in st Emilion with wonderful owners and employees that you don't need to tolerate it for even 2 seconds. Avoid his store at all costs, you can get any of their wines anywhere else.

Some stores advertise free tastings, others offer tastings with purchase. To be degraded by an establishment that advertised free tastings is ridiculous.

Ridiculously poor service and behavior here. We stayed in St Emilion for a few days and great experiences at the various Château and restaurants here. But on our final day looking to browse and buy some bottles as a gift to a local friend we were visiting next we browsed around the various wine shops in this beautiful village. This was the third one we stopped in and unlike the two before with friendly owners who spoke nicely with us and offered help if needed, the person here was just down-right rude. At both places before we told the owners we were just browsing and not looking for something to buy yet and they smiled and still spoke to us in a friendly tone. In this shop when we walked in there was no smile and there was a very short greeting and when we told her that we were just browsing she just grunted back. And then I walked to the back of the shop looking and again she approached me asking if she can help me to buy something and when I again replied that I was just browsing she made a snarky face and a weird noise again. So we just walked off the store. The prices here seemed to be similar to the various other shops around and so was the selection of local and classic wines. In fact the shop right next door was a fantastic experience in contrast where the owner greeted us cheerfully and explained their winery standing in the classification and offered options on the selections even though we again did not buy anything there. So save your time and keep your cheerful mood by walking around to other shops and avoiding this dreary place.