The Imperial Hotel

Front facing superior double room was excellent although perhaps a little dated. Bathroom was large and clean and the views from the 3 large windows were fantastic. . Buffet style breakfast was excellent, service good. .
A swimming pool enjoyable. .

Very nice first visit to this excellent period hotel. Friendly staff and excellent room. Breakfast was superb (did not dine in the evening). Would definitely consider staying here again.
A special thank you to Charlotte Burrows for her outstanding customer service.
A special thank you also to the lady at the back of reception who arranged the anniversary extras we received. Well done.

Good clean hotel with good facilities. Rooms a pit too old fashioned for us with pink salmon coloured everything but was good standard and everything we needed. Breakfast excellent apart from cold filtered coffee! So need a modern coffee maker.

The hotel was lovely. All the staff were really friendly and helpful. The location was great and the pool and spa were very welcome on a very cold and a little wet January weekend! Fab breakfast and evening food choices too. Will definitely come back.

A lovely short break. Reception staff were extremely helpful when an issue with the room. Ate in the restaurant, which had excellent food and service. Breakfast next morning was again excellent with plenty of choice and the staff again very pleasant and helpful. Location is fantastic and will definitely be back. Thanks

One night stay. Reception staff, Bar and Breakfast staff all smiley, friendly and helpful. Beautiful hotel, lovely feel about it. Great location. Big bedroom and bathroom. A soak in the bath was heavenly. Bed very comfy. Very quiet hardly heard anything insid or outside from our room. Sea view great. Breakfast plentiful good choice. Can't fault anything about our stay!

A large Victorian hotel on the promenade. Let's start with the hotels biggest asset....the staff, every single member of staff that I met during a 3 day stay were genuinely friendly, welcoming and helpful. My wife and I had dinner which was delicious, especially the lamb special. Breakfast is self service with a good range of fruits, cereals and cooked food, the coffee was really good. Large bar, dining room and balcony area looking out over the bay, beautiful views. Service was excellent. Our double room was large and well appointed. Small free car park at the rear, disabled access ramp entrance and lifts. We had a wonderful break and look forward to visiting again soon.

Lovely hotel really comfortable and spacious top floor room with a balcony and view of the sea and promenade.
Staff all really friendly,polite and such great service from everyone in the hotel
Breakfast was really good in lovely enclosed terrace with view of the sea
Just a short walk to shops/bars/restaurants and a lovely walk about 15/20 mins to pier and great Orme along the prom
Can't wait to go back 🙂

Just had a lunch here. Not for the first time as it's a nice place. We just had sandwiches which came with side salad coleslaw and a few crisps. Nicely presented and delicious. We have made this hotel our place for lunch when having a few hours in Llandudno. Well decorated and clean. In a prime spot on the promenade. I love pleasant surrounding. The staff are very polite and efficient. Prices are very reasonable. We'll be having two or three nights before long for sure.

What a beautiful experience staying at this luxurious hotel with amazing food, service, views! Even a balcony overlooking the bay! Nothing was too much trouble for the lovely staff, Roman, Debbie, Wendy, thankyou!!

Lovely classic grand hotel on the promenade overlooking the sea and Victorian pier. Staff are friendly and helpful. Great menu for both lunch and dinner and very much enjoyed eating on the terrace with the sea views. On the weekend they have either a live pianist or harpist in the bar which is fantastic.
Rooms are spacious and well kept.
Definitely will be visiting again

We had an excellent overnight stay for The Hollies. The hotel staff were really helpful & friendly. Our room was lovely & clean with a sea view. Food was excellent. Breakfast was great the buffet breakfast we've had anywhere. Will definitely stay again.

Lovely hotel. Rooms really clean and warm and staff very friendly. Would recommend to anyone to try here. Breakfast spot on aswell

my partner malcolm and i loved this first time visit to hotel staff were very attentive and friendly food was good and everything we wanted in the room we were very comfortable will be visiting again very soon

Great first time experience. Great location, afternoon tea and breakfast was both filling and tasty. Then whole experience was spot on.

Long weekend at the Imperial. Thank you so much to the staff for my birthday card and cream tea. Could not fault anything and the meal on Saturday night was just fabulous

Lovely hotel, very clean and the staff are fantastic we will definitely be visiting again the food is excellent

A lovely place to stay if you are visiting North Wales. A warm welcome awaits you where staff are very attentive and professional. The buffet breakfast is varied and of good quality as is the 2 rosette restaurant. The room l stayed in was spacious with views over the bay. I will return.

Stayed here for 3 nights, checked in promptly at reception & advised where room was, breakfast times etc. Had lovely room on 5th floor with little balcony. Room & bathroom absolutely spotless! Breakfast was amazing everyday, fabulous range of cooked hot buffet food & menu for things like omelettes etc. Had a drink in the bar each evening, very spacious bar area & great selection of drinks & food to order. Every single member of staff we met housekeeping, reception, bar staff, restaurant staff were polite, knowledgeable & friendly. Fantastic stay will definitely be back.

Perfect location, staff are all helpful. The Room is specious. Bathroom is nice as well. We have metal fan available at the room. Restaurant meal taste nice. This is the second time we’ve been here. Absolutely love this hotel. Only one problem is we can hear upstairs walking 。 the effect of sound proofing is not impressed. Also the kettle is very plastic smell when we are trying boil the water. Took us 6 mins to boil two cups of water. Strong recommend the hotel should change the kettles.