Bay Carpets

Cannot recommend this company enough. We were really happy with the carpet we had fitted, we had a very minor issue but Mark was fantastic he came out the same day and everything was sorted. It's very rare to get such great customer service. So thank you I would recommend to anyone wanting great service and quality carpet.

I used these guys for a rental property and they are brilliant. Straight away from the first meeting Mark filled me with confidence and also recommend some good contract underlay which will stand stand the test of time. They turned up when they said they would and it was a really nice touch that they sent photos when it was completed. A few days later I was able to see it for myself and being an ex carpet fitter (in the 90’s) I could see these guys are passionate about their work.
Fully recommend this family run business. ⭐

From the intial visit, all the communication right through to the fitting I am very pleased with Bay Carpets. They were very good at responding to any questions I had and love my new carpets so I would recommend them.

An incredible and lovely family run business. Extremely polite and highly skilled. If you want perfection look no further than this company. We are thrilled with our new flooring and it was a pleasure to have them in our home. Nothing was too much trouble and they take pride in their work. Highly recommended indeed!

Lauryn is very professional and provided excellent advice when we ordered our carpets and bathroom flooring. We had to change our fitting dates a few times and this was no problem at all. The guys who measured and fitted the carpets and flooring were very polite and friendly, they did a fantastic job, we are very pleased with the whole process!

Bay Carpets is such a wondeful company, from start to finish they were beyond helpful and responsive. Lauryn was always available to answer our queries and work with us as we had a timescaled renovation project, even moving the diary around to work with us! Mark came out to the property multiple times to make sure we got excatly what we wanted, and to give us his advice and guidance, with no extra costs. The customer service, friendliness and professionalism is outstanding, nothing was too much and all members of the team were amazing! The work carried out was to an outstanding standard, and is so beautiful. We are so happy with the outcome and would never use anyone else now. Highly highly recommend!

I had a carpet fitted by these guys in a caravan. From start to finish it was all good. First my visit to their shop I found the staff very kind, helpful and professional. They answered all my questions and provide good advise and options. I was able to pick a carpet and arrange a date for fitting OK. Communication leading up to the day of fitting was excellent. The guys turned up on time and done a excellent job. Many thanks to Bay Carpets and I fully recommend them for your carpet needs.

Absolutely fantastic service from start to finish. Lauryn is so patient, friendly and welcoming. Sam was brilliant, very punctual and informative. Would highly recommend.

I can’t recommend Bay Carpets enough! What a fantastic service from start to finish! After calling to enquirer about having new carpets fitted, Josh travelled out to our home in Tunbridge Wells with samples of various carpets to choose from. Having the carpet samples in my home really helped me decide on a style and colour, as I was able to colour match to our furniture and room decor.
Josh measured up the rooms very quickly and sent through a quote promptly that afternoon.
We went ahead and had four bedrooms carpeted, along with our living room, landing and stairs.
On the day of the fitting Mark and Sam worked so hard- they helped move large pieces of furniture, took all the old carpets up and fitted with precision our new carpets. They worked quickly and very professionally.
Our house looked unbelievably different with the new carpets laid and we were really impressed with how efficiently the guys worked to get it done in just half a day.
They took all our old carpets and underlay away, ensuring we were left with a neat rubbish free home!
I would highly recommend using Bay Carpets, they have done a fantastic job.
Thank you to the whole team involved in transforming our home! From the initial phone call to our laid carpets, I couldn’t fault you!
Laura

Great service from start to finish. Thanks to bay carpets home visit service the colour of our carpet is a perfect match to our furniture. The fitters were very quick, tidy and friendly, but most importantly the finish was perfect. Thank you very much guys.

Bay Carpets of Mountfield Road New Romney are a fantastic family run business, they have fitted most of my carpets and vinyl in my house. I would highly recommend because nothing is too much trouble, they won’t stop until they leave you with the perfect product! If you’re thinking of new flooring, go to Bay Carpets, you won’t find better! Just fantastic!

The guys at BAY CARPETS were amazing! At their facility I was treated great. They were punctual, cordial and completed the job to the highest quality standard. I was really pleased with the overall service and follow up. If you are in the SouthEast region and are looking for any carpet job, BayCarpets is your best choice!

Best service ever! Carpet fitted to stairs and landing. They went the extra mile to make sure we were happy with the outcome. I would recommend to anyone considering flooring with affordable prices

10/10

I found Bay Carpets on Google and had new carpet fitted to my hallway and stairs.

Top quality service from start to finish!

Would highly recommend.

Matt - Lydd kent

Very pleased with our new flooring fitted today in our bathroom. Excellent job and very professional, also a very competitive price.

Highly recommend... . .Love the transformation in our home.
Quality and professional service.
Thank you soo much.

Laid carpets in our lounge bedrooms and hallways very professional cleaned as went along and polite at all times
Definitely recommend

These guys supplied and fitted our carpet for our Stairs, through lounge /diner.Quick & efficient professional service

Staff especially the young girl on the desk so helpfull it is a family business which shows in there friendly yet professional way

Quick and affordable. carpets fitted on stairs, lounge/diner. Very good service.