Jigsaw Estates Limited

As someone who has had less than stellar experiences with estate agents in the past, working with Richard from Jigsaw was a breath of fresh air. Recommended by my sister, I approached this collaboration with cautious optimism, but I was pleasantly surprised from start to finish.

Having dealt with unresponsive and impersonal agents before, I was delighted by Richard's commitment to excellent communication. He was always just a call or message away, promptly addressing my concerns or questions. It starkly contrasted my previous encounters and instantly put me at ease.

What truly set Richard apart was his ability to combine professionalism with genuine friendliness. Unlike past experiences where interactions felt transactional, Richard made me feel valued and understood. His approachable nature and willingness to engage in friendly banter made the entire process feel more human and less daunting.

In summary, I cannot recommend Richard and Jigsaw highly enough. Their exceptional communication, professionalism, and friendly disposition made what could have been a stressful experience surprisingly enjoyable. Thanks to Richard], I now have renewed faith in the real estate industry and wouldn't hesitate to work with them again. If you're tired of mediocre experiences with estate agents, try Jigsaw – you won't be disappointed!

Jigsaws were a fantastic agency to deal with in selling our property from start to finish. Their knowledge and understanding of the local market was very impressive! It was a difficult time for our family, but David and the rest of the team were fantastic; very respectful and patient. He was always available when needed and kept us updated regularly. He went above and beyond to ensure that we were happy throughout and that our sale completed as expected. We would highly recommend Jigsaws to anyone considering the sale of their property! Thank you David and the rest of the Jigsaws team!!

David and his team have been first class from start to finish. This was a particularly difficult process due to inadequate solicitors on my part and David communicated brilliantly between myself and the buyers. Without his involvement the process would have either folded or still be going on. I highly recommend David and all of his team for their professionalism, advice, support and dedication to ensure the sale of the house went through and the 100% support throughout. Thank you Jigsaw

From the beginning of our meeting with Chris I know he was the person I needed to help me sell my mum’s house. We did meet with other agents, but he stood out for me. He was very considerate of my feelings with selling the house right the way through. We appreciated his honesty and transparency throughout the entire process.
I can’t praise him enough. His experience and deep understanding of the market was invaluable. We dealt mostly with Chris but the whole team were very professional, helpful and kept us informed every step of the way. Chris was able to secure the top price for the property in a very unstable and competitive market.
A very exceptional service and would highly recommend.

Jigsaw were an absolute pleasure to deal with, from start to finish. They helped us sell our home and it was sold on the first batch of viewings, at asking price! We were really really happy with everything, Chris and Nina were really amazing with us, keeping us informed throughout the whole process, and advising us at every stage. Very very highly recommended!

Richard was very knowledgable and always on hand throughout the whole sales process. He offered great advice, using different sales and pricing strategies to get us the very best deal for our complex sale. The commitment and determination to find us the right buyer was unmatched and I would not hesitate to recommend them.

Jigsaw were great when we sold our house. Chris gave us good and honest advice which is hard to find from a lot of estate agents. After our sale was agree Nina was fantastic in ensuring everything went smoothly. Thanks again 😊

Could not speak highly enough of Jigsaw. We recently bought a property that Jigsaw were selling. Nina and Chris were highly responsive throughout the process and ensured that the chain continued to move even through challenges. I would highly recommend Jigsaw, very professional and more importantly nice people.

Richard at Jigsaw estates was brilliant from the start where we met viewing a property he had on the market. He really took the time to understand what we were looking for, for our next home and to honestly assess the property and how it could/could not meet our requirements. In fact the presentation of the property and professional manner in which it was shown lead us to choose Jigsaw when we decided to switch agents for the sale of our own property. Again Richard went out of his way to present our property to its best and although it was a tough market and few viewings he still got the valuation and the prospective purchasers the right ones for us to receive an offer. Richard then came up with exactly the right house for us having remembered what we were looking for from our initial meet. So we were fortunate enough to have Richard involved in both the sale of our existing and purchase of our next property. Communication was great throughout the whole process and we were kept up to date and well informed regularly on how the process was going. Having not moved for 20 years it was helpful to be guided of next steps throughout the conveyancing process. We were always recommended a number of solicitors, surveyors, removal companies etc. and they were all spot on. Richard was only too pleased to take the time to show us our chosed property on the many viewings we made pre and post offer. We also viewed some other properties with Jigsaw where we met Chris and Nina who were also very professional and knew the market and housing stock extremely well. We wouldn't hesitate to recommend Jigsaw to anyone who is looking to buy or sell a property.’

I was very impressed by David's friendliness and honesty when we met to discuss selling my house. Having met some other agents, the difference in David's approach was noticeable.
During the selling process (which happened during the ongoing difficult housing market times), David and his colleagues, Nina and Chris, were always honest, sympathetic, trustworthy and friendly. They understood the market, and once we had the pitched the house correctly, the viewings increased. I always was given immediate feedback, and it was always easy for me to approach the team if I had questions.
I felt that they actually listened to me. This was evident when I was getting cold calls/leaflets from other agents who wanted my business, but weren't interested in what I had to say.
Having agreed the sale, David played a key role in getting the sale through to completion. Being the one person who could speak to both myself and the buyers, he continuously pushed the buyers' solicitor to expedite the final sale.
I have no hesitation in recommending Jigsaw to anyone looking to sell.

Chris Oakey was absolutely fantastic. He couldn’t be more helpful, and was extremely knowledgeable in every aspect of our sale. He was always one step ahead of any potential problem, which made our selling experience completely stress-free.
He also managed to make us a good profit from our sale which, in this current market, was incredible!
Would highly recommend Chris and Jigsaw Estates!

Jigsaw helped us navigate a very difficult process. They were realistic as to price expectation and always kept us informed of viewings and their outcome. Phone calls were always answered and emails replied to quickly. They chased whoever needed chasing to complete the process. We would highly recommend

Jigsaw is the go-to estate agency to work with. They have unquestionably set the bar high in terms of overall client interactions and a rigorous focus on finalizing deals. We specifically worked with David, who was responsive, kept all parties on track and informed, and helped alleviate the stress of purchasing a home. After dealing with them, there's no other estate agent I'd choose over them.

I cannot recommend jigsaw highly enough.
From start to finish Richard was helpful, responsive and went above and beyond to get the sale over the line.
Even when things were not straight forward Richard remained positive and reassuring.
If you are looking for an estate agent jigsaw is the one.

David and the Jigsaw are professional, knowledgeable, solutions focused and energetic.

This is the second house we have sold through Jigsaw and wouldn't hesitate to make it a third

It is my honor and pleasure to leave this review. A bit of context, I have met Richard from Jigsaw 3 months ago, as my wife and I were looking to sell our beloved property, Jigsaw was one of 5 real estate agencies we were actively working with. The following appreciation about Jigsaw is therefore in the context of an informed mutli-agent assessment /experience :

Trustworthiness : from the moment Jigsaw engaged, It wasn’t hard to notice we were dealing with a different firm. Professional from the get go, there wasn’t any of the usual salesy attempts to create a otherwise usually fake bond. Richard came across as genuine, confident, extremely respectful, and intrinsically driven by the desire to help in the big picture, which is much wider than the pure sale of the property…

Efficiency : All the firms brag upfront about their database of potential buyers and how they will move heaven and heart to get prospects interested. Richard, at the moment of the first encounter, already had 2 prospects he could see as a potential fit. No surprise, he knew much about the profile of these potential buyers and became clear to us this would be the result a wide call out campaign to see what sticks. Niche is the word that comes to mind, intimate and therefore, highly efficient . No surprise then the ultimate buyer of our beloved property was one of the prospects Richard had in mind the day we met …

Consistency : This is a big differentiator… All the firms, without exception, have sent the big guns to ‘impress’ on the first contact with us. None of them, except Jigsaw, have actually maintained that original high note. Richard was the main and same contact throughout, unlike any of the other firms who tend to delegate the visits, such a crucial step of the process, to juniors who, in most cases, were discovering the property at the same time as the buyers …

Resiliency : People buy from people, as the old adage say. In the current rather complicated market dynamics backed my interest rate volatility and a intricate buyers market, and consequently, a rather hectic, chain heavy process, prone to many moving parts going sideways, Richard has delivered a masterpiece of management, working relentlessly in the shadows and considerate enough to only come when key milestones were achieved, and/or, when external issues arise, that we had a contingency plan worked before he reached out to us.

In conclusion: I genuinely feel indebted to Richard and Jigsaw for the way they have managed this project. It also serves me personally as I am looking up to this business as an example, and blueprint of what can be achieved when you have the right values, the right vision, and the right skills to run an operation. Thank you Richard and Jigsaw for showing us the art of the possible .

Jigsaw are excellent. Really friendly, efficient and honest estate agents. Gave me a good valuation and an offer accepted at that price. Nina was brilliant throughout the process of the sale, always available and very proficient at giving me updates. Really lovely to deal with and made what is a stressful experience a friendly and exciting one, thank you!

It's not often I do this as an estate agent myself however I do believe in credit where credit is due!
I am involved in a chain with David & Chris from Jigsaw and I can only say what a pleasure it has been. From one agent to another, thank you for your communication and professionalism, it's great to work with people who are likeminded and proactive.
Thank you 😊
Claire - Fine & Country Rugby

David at Jigsaw, lovely guy, totally knows his stuff, totally recommend Jigsaw. Nina, Chris and David are the best

We had a great experience with Jigsaw. The team was very knowledgeable, responsive and did a excellent job representing us. We had originally gone with a different estate agent, and I regret not going with Jigsaw from the beginning. Because they’re a small team, you’re not passed around from agent to agent, and I trusted them completely. I definitely recommend Jigsaw to anyone looking to sell.