Natuzzi Editions - Milton Keynes

The service provided by Hasmit was absolutely amazing. His advice was completely correct and was hands on for any queries. Visiting other sofa outlets you don’t typically receive this level of service , but I now understand why natuzzi charge a premium; The quality is industry leading and so is the sales team. I would highly recommend anyone to pop in the Milton Keynes and take a look.

I had a natuzzi Italian sofa that I purchased some 15 years ago so wanted to stay with the brand as it has been so good and stylish.
I had been to two other Natuzzi outlets before I came to Milton Keynes because it did the Italian range and the reviews of the customers service from this shop were excellent.
Well now that my sofas, carpet and armchair have arrived which I am totally pleased with I thought I to should leave a review.
Thank you so much to Hasmit the store manager who helped me choose the right sofa and carpet and then followed it up with fantastic communication, emails, quotation and invoice.
A real 5 star performance from a manger who knows his trade inside out and has fantastic customer service.
Forget all the other Natuzzi stores this is the store you should go to.

Very impressed with the customer service we had from Natuzzi Milton Keynes. Furniture arrived earlier than we were expecting which was a lovely surprise. Delivery and installation was also excellent service.

Cannot fault the service and the quality. Hasmit was a great person to deal with. No pressure, lots of choice and lots of time to choose. The whole process of buying our chairs was a top quality service. Chairs were delivered in half the promised time and they exceeded our expectations. Five stars doesn’t rate it Natuzzi highly enough.

We ordered some Natuzzi sofas and swivel chairs from Natuzzi Editions Milton Keynes, the whole experience was organised, informative and accurate. Gin our sales person was most helpful and ensured the order was carried through right from initial order to delivery. Would definitely recommend this store for high quality furniture and service.

Couldn’t have had a better experience! From Hasmit in the store who took lots of time with me, never made me feel under pressure and was truly helpful in making my choices, to the delivery manager (sadly don’t know his name) who was extremely accommodating when it came to arranging a date and lastly to the 2 lovely chaps who actually delivered and assembled my sofa, taking time to show me how it goes together & apart in case I need for future, to making sure it was all working correctly (I bought the electric recliner sofa) and in exactly the right place. Just brilliant service, more places could learn a thing or two from them!!

An absolute dream purchase! The suite we bought was centred around having a comfortable sofa bed, maximum seating and stylish look and it really has delivered. No other sofa beds came close to this level of comfort! Hasmit dealt with our ever changing spec with patience and diligence and ensured we were confident with our end product before placing an order. We were toying with being bold with our choice or playing it safe and the advice Hasmit provided massively paid off. Excellent customer service from start to finish, cannot thank you enough!

Lovely range of furniture, wide range of fabrics and super professional service. Sofa arrived on time and looks amazing. It took less than 30 mins for the installation team to move in and fit together taking all wrapping away. Hasmit the manager was very helpful with my queries throughout the process. Fabrics are perfect and better still, I can set the sofa headrest, footrest and lumbar support which is sooooo comfortable.

After visiting numerous furniture stores for a new suite, I’m so pleased I found Natuzzi. The range of suites/colours made it quite difficult to choose but the Manager was patient, knowledgeable and very helpful. I placed my order, being advised of a 20 week lead time, which was similar to other stores, and I was in no rush. I was pleasantly surprised when I was notified my suite would be delivered after only 13 weeks. The guys from JTS who delivered the suite were very friendly and clearly knew what they were doing. They put the suite together and took all the packaging away with them. Very efficient and service with a smile. I am so pleased with my purchase. The quality is brilliant and it’s so comfortable as well as looking amazing. I know it’s early days but hopefully I’ll get years of enjoyment from this product. I’d highly recommend Natuzzi.

Our experience with Natuzzi and the store manager, Hasmit, exceeded our expectations and more! From the very first time we walked into the store, Hasmit was very helpful and welcoming especially in comparison to other sofa stores we had been to. We viewed a lot of sofas and the one we chose from Natuzzi always came out on top. Although the sofas have taken approximately 5 months to come it is well worth the wait! They are super comfy and the fabric is so soft. Thank you Hasmit & Natuzzi! Would definitely recommend

Great customer service from Gin at Natuzzi. We visited numerous furniture stores looking for new sofas but couldn't quite find what we were looking for until we visited Natuzzi. We have bought a beautiful chair from them before so knew what good quality furniture they have. With help from Gin we picked a beautiful 3 seater recliner & two seater sofa which is so comfortable. We didn't realise we needed a recliner until we got ours and haven't stopped using it since!
The two delivery guys arrived on time and took great care when delivering and putting the sofas together and made sure we knew how to take them apart again in the future.
Great service all round and we will definitely visit Natuzzi again.

Having visited a few Natuzzi stores, this particular store stood out the most. Hasmit the store manager have been exceptionally helpful. I have visited this store 3 times as I struggle to make decisions and each time he has always been extremely professional, helpful and patient. Today having finally placed an order, he was great in sharing his knowledge and helped me choose the right fabric. There’s never been a point where he was pushy to close the sale and I would not hesitate to buy from him again or recommend him to my friends and family.

Hasmit and the team and this Natuzzi store have always offered excellent service both in sales and after-sales. Highly recommend and will return.

Excellent service, great delivery and After sales follow up. Usually once you have paid your money, the store does not want to know. Not so at Natuzzi Milton Keynes, they ensure you are a happy customer.

Very helpful. Hasmit was brilliant and couldn’t have been more helpful and knowledgeable. He took time to explain the range and walk us through the options available. Couldn’t have had better service. And the sofas have arrived and we love them

Natuzzi Milton Keynes- Hasmit, Store Manager, really helped us to choose the right sofa and grade of leather. We were kept informed on a regular basis and the delivery/ set up was on time. Very happy with the overall service we received

Our sofa and recliner arrived today, we could not be more happy with it at all. The leather is beautifully soft and the colour is perfect, it is such lovely quality and completely changes our lounge into a fabulous new room. The service and the staff at Natuzzi Italia MK are wonderful, especially thanks to Hasmit, who could not have done more and supported us in making the right choice. It is perfect, even better than we thought it would be.

We went to the Milton Keynes store just to have a look, however thanks to the great customer service we ended up buying dining table and sofa!
Hasmit is really helpful and knowledgable. He gave us the best advices possible regarding our space and what would suit our needs.
We definitely recommend Natuzzi furniture!

Great Service from Gin at Natuzzi, lovely sofas and chairs delivered on time and fitted. Always a difficult decision but Gin very patient and helped us thru the decisions even bringing swatches to our own home so we could see what they would look like prior to purchase. Great quality and value would recommend.

We recently visited and purchased a sofa from this store. We had the pleasure of being assisted by Hasmit who was excellent. He is knowledgeable, attentive and went above and beyond to help us find the perfect sofa. Highly recommend the store and a big shoutout to Hasmit!