Specsavers Opticians and Audiologists - Pembroke Dock

Very easy to make an appointment online to suit me. From walking through the door to picking up my glasses Very welcoming, friendly and helpful. My eyes have changed and now I need varifocal, great care in explaining how this type of glasses work and how myself and my eyes will have to adjust, very informative. Excellent service. Thanks to all at Pembroke Dock 👍

I was very impressed with the staff at Pembroke Dock, I had 2 pairs of distance glasses but could not manage with them, i rang the store and told to call back in. I went in and my glasses were changed to varifocal, fitted properly and no problem with them at all, Tha girls that i seen were very friendly and very helpful, they made sure i was happywith the new glasses.

Great experience - staff always professional and super friendly. They provide a truly great service.

I was really impressed with the service and help offered at Specsavers Pembroke Dock. The staff were so attentive and dedicated to doing their job properly. My new prescription is amazing; I haven’t been able to see this well for a very long time; thank you all so much for your patience and for your dedication, Carol Jones

I was poked in the eye by a twig whilst pruning, It bled a lot and I could not see out of it. I telephoned Specsavers and was given an emergency appointment within two hours. I had a thorough eye examination, given assurance, advice for aftercare and recommendation to use antibiotic eye drops for 5 days then a follow up telephone appointment. Further advice was given.
Excellent service from a very a friendly, organised and efficient team.

Excellent service. Really friendly and caring team of people who work there. Great value too.

Absolutely fantastic staff at Pembroke Dock, every single one was so polite and professional. Probably the best customer service I’ve received in the last 5/10 years

Excellent service from when we walked in. Everything was explained clearly. No pressure to go for more expensive frames.

Superb service. There was a delay with my glasses but clearly explained by lovely staff and practitioners.

Excellent service friendly staff very helpful

I have used Specsavers in Pembroke Dock for years I have recently had a eye test and a few pairs of glasses. The service is always great with everything explained and after care I have always found great. I would highly recommend this store.

Never had such a service from any opticians in my lifetime. Excellent service 👏 caring staff from this team, they give vision a priority and they care about their clients. I have been to many places in England , but never received an all-round check of my vision, but this place was more than Excellent in their service 👌 and educational information about my vision. They don't only sell glasses like what many opticians do, they move a mile, to correct the vision as well. A great place to go for eye check up, no regrets.

Excellent all round, superb service and choice of products! 5*

Fantastic service very friendly staff.opticisn very friendly and helpful explained everything she was doing. Wouldn't go anywhere else.highly recommend.

First class service from Ellie and her team. The eye test was thorough and an amazing experience as I had the new ocular test. Wow. I was kept informed about every test. The selection of frames was great. I chose from the Vivienne Westwood range. They even delivered them after I came back from holiday as requested. Overall highly recommended Specsavers branch.

Helped my husband fix his very broken glasses in less than ten minutes. Great service and helped us a tonne! Thanks all

Earlier this week my sister and I took our ninety-one year old Mother to Specsavers Pembroke Dock for new glasses and various other checks. We were met at the door by Evan, who looked after us and treated our mother wonderfully throughout the visit. He was well-informed and caring and he took time to explain all the processes to our mother. We were then seen by Robin, whose knowledge is spectacular and who explained to us certain issues which hadn't made sense after previous appointments elsewhere. Everything fell into place and it was clear that Robin and Evan knew exactly what to offer to give our mother the best outcome at her age. She had a great time throughout the appointment and really enjoyed her morning with Robin and Evan. Other staff were just as kind and considerate and we were given top-quality customer care throughout. Well done Specsavers Pembroke Dock.

I found the optition very good best I have come across for years really explained everything that wos wrong I have big problems with my eyes and she explained everything in detail and forwarded planing can't fault her and the staff 👏

Very thorough eye examinations and the aftercare and advice is great. My partner has just been trialling contact lenses for the first time and they have been so helpful and patient. Friendly, helpful staff and a high level of covid safety in place.

Phoned beforehand and had covid regs explained. I am disabled so they arranged that I didn't have to go up or down stairs. Very helpful. Very studious over cleaning everything as it had been used. Friendly and helpful. Can't fault them