B & L Stevens

Amazing service, high quality products and at a really reasonable price. I have had three bikes serviced here and return from London specially to do so.

We wondered in today with a 18 “ girls bike and we good it pumped and fixed right away.
Amazing bike shop , very smart inside and professional!!

Extremely polite helpful and informative service, I had a puncture whilst out riding over Walton heath, so I dropped in and got everything I needed to solve the problem quickly. I would recommend this shop and I will use this shop again, friendly and personal village service rather than the big chain stores.

Everything I needed in this local shop - I am middle aged but keen female cyclist, a very helpful kind man to sort out some better tyres fix punctures and help attach it all again. Much cheaper than the last chap and he didn't tell me off!

I have used Stevens since I was a small boy. Never let me down and always give sound advice.

Today I was riding when my saddle came loose I found B&L Stevens was the closest bike shop and he was more than happy to sort it out for me, if it wasn't for his kindness I would of been walking miles back home, THANK YOU !!

Really helpful knowledgeable guy who has served cyclists here forever .

What a lovely village cycle shop, family run business and delivered a brilliant service. Also caters well for my kids growing up cycle needs as they get bigger.

Really friendly, useful information given to me. I would recommend to anyone with bicycle queries.

Very good bike shop!! Plenty of bikes and bike accessories

Extremely friendly and helpful.

I am giving this review purely on the fact that I called to enquire about servicing as there was no information on the website as I’d looked first so that I didn’t waste the shop owners time.

When I called I was made aware that the turn around time was a few weeks behind. So I asked how much the servicing cost was for in the future. The man said he’d give me the number of the mechanic during the call, so when I asked for the mechanics number as he was rushing me off of the phone, he said “sorry I got people in the shop” and promptly put the phone down on me!!!

I certainly won’t be using this shop ever and will use my usual trusted friendly bike shop which is well worth the drive. I understand that people may be under pressure since the lockdown but think yourself lucky that you still have an income. I run my own business and I know what good customer service can do for your reputation and if you cannot handle the pressure........