bp

Excellent customer service and they are helpful staff, shop was busy and they was helped me for my tyre air filling,, bakery stuff was delicious and clean
Thanks BP

Had a very pleasant experience here. Wonderful staff, and the prices are good imo. Keep it up BP.

Staff very polite ,car wash woman very arrogant in not understanding being parked for 1min

24 hours a day open .

Very good

Easy in out onto the the A12. Also has a Costa machine.

Today this woman at the counter was extremely rude and disrespectful towards me. I merely went in to pay for diesel and she told me that due to my parking (opposite way) she could lose her job. She continued to shout at me and talk down.
Her ‘manager’ failed to address her and why she made a big deal about my parking

Indian woman with a red dot on her forehead i have never seen at my local BP thought she can talk down at me because of my hijab and colour of my skin. She would not dare speak to another person of different colour or gender. She thought she would get away with talking to me like that.
Not going back to BP again. Complete discrimination displayed by her. Rude woman needs training!

I am a regular customer at this service station, Today I had witnessed a traumatising scene where a lady with lots of makeup was shouting at another lady staff behind the till, I haven't seen such kind of event in a petrol station. This service station is really bad I highly do not recommend going here. I will be reporting this to a higher level of organisation.

The customer service here is awful. The Asian man with a gold earring that works here has no customer communication skills and is just outright rude straight to your face. Normally, service is ok with all the other employees here except this one!

Yet again, another poorly run BP garage. No toilet for paying customers. No care given. And yet “BP” will be quick to answer this review and apologise. Hollow words as always with this huge corporation that doesn’t care about anything other than profits

If I could give 0 stars I will do it with no doubt. I have been here on Monday morning (26th of July) around 1:30 am for gasoline. After I paid my gasoline I asked very polite the guy at the window if they have croissant with chocolate. With a very bad expression on his face he tried to asked me something which I couldn't understand, anyway, finally he went inside the shop and he showed me what I want. He came back at the window with one croissant and I asked him nicely that I want two of those. That was the moment when he actually shouted to me,, You said one, not two....,,, he also gived me a very strong facial expression which said a lot. I answer back to him that I didn't mentioned how many I want, I just asked if they have any. At that point he actually didn't want to go back and bring me one more. I looked at him and I asked again that I want two of those... He shouted back the same thing as before and finally I received two croissants that have been thrown basically in that service metal box.
I have to mention that in all this time his eyes and his face expressed lots and lots of anger.
Disgusting service and disgusting attitude.
My advice.... Never go there by night, if you get lucky to meet this worker then you will have a nice day.... ironically said.

There is something wrong with the petrol here. My car wouldn't stop shaking. I got it looked at by a mechanic and serviced and he said the only other thing it could be was the petrol. He is correct as I had filled up petrol here twice and had not even considered it may be the problem as people always recommend BP. When I changed the fuel at Shell my car miraculously recovered. DO NOT GET PETROL HERE. I have to add thought that the independent car park that shares the station is excellent.

Rude rude lady at the tills. Support the comment that H B wrote before me

Appalling customer service. Filled up here specifically to redeem a nectar promotion. He laughed at me and said “you are only interested in nectar points”Asked him four times to scan my nectar card pretended to do it first two times I told him it wasn’t done then asked him to type in the code. He then told me it was done so then I asked for receipt, lied again and told me he cannot print one off. Queue starting to build up and getting quite embarrassing so accepted his obvious lie about it reflecting on my next nectar statement. Three months later, guess what it didn’t.