Halfords Autocentre Darlington

Great staff very quick fitted me in for some tyres.
Ian was a top man very efficient.

Took vehicle to this branch of Halfords for a repair & service and absolutely cannot fault the service I've received.
I was provided with a lift to work & collected & the work was done really quickly.
Customer service by all involved was also excellent.
The car is driving really well and was cleaned too
Highly recommended.

***** Fantastic customer service *****

I was dealing mainly with Anthony and he couldn't be more helpful! Everyone seemed lovely that worked there though. Nothing was too much bother or hassle. Customer service goes a long way and never once did their customer service level slip.

Couldnt speak more highly of them.

So glad this is local, definitely a garage i'll be continuing to use in the future.

They did a repair for me quickly and well, finishing at the promised time and within the quoted price, even though they had to re-order a part that came to them damaged. As a result I am able to spend Christmas with my family as planned, so I am delighted with this service.

The process of booking a service and MOT was simple and I was able to get a time that was convenient for me. The staff at the garage were friendly and welcoming and kept me informed throughout the day. They gave estimate times and stuck to these. I was called to discuss the outcome of the service and fully informed before any work was carried out on my car. I would highly recommend these garage for a service and MOT.

Hugely helpful and friendly staff. Saw me straight away, fixed the job very quickly and explained what was wrong in a way I could understand! Could not recommend more. Definitely a reason why this Halfords has won awards! Thank you!

very friendly reliable especially Sir Anthony his the man

First time I have used this garage and was worried I would have a big repair bill at the end due to a loud noise coming from underneath. Dropped of for a free suspension and brake check.. less than two hrs later my car was ready to collect. Noise gone as only needed a small bolt replacement to reattach heat shield. Reassured that my car was fine and safe to drive. Biggest surprise of all was no bill at the end! Will be booking my mot shortly and intend to use for future services after losing confidence in my usual garage. Fab service and will recommend.

The most honest and reliable people to go to for your car! Wonderful customer service and so helpful.

Serviced my lease car for 3 years with care and a smile up to April 2022. Lease car now superceded by my own vehicle and dropped it off 12/10/2022 for free checks. The chaps couldn't have been more helpful and still friendly service with a smile. Centre, clean and tidy and all work done was both printed out and sent via email (pdf) to keep as a record. MOT due next week at same centre and no hesitation in booking in future work (discs and pads) next year as advised. Thank you.

Excellent customer service from Anthony and Peter. Totally professional and courteous and always willing to take the time to explain any questions. Came away extremely happy and reassured that my VW had everything done from timing belt to tyres.

I regularly use this garage for all my vehicle maintenance and new tyres as they are friendly, trustworthy, efficient and great value for money. The last visit was for MOT for my wife's Fiat 500. As always the job was completed promptly.

Big thanks to Mr.Peter (center manager ) who was very kind and professional when dealing with my car repairs and maintenance. He goes an extra step to make sure his customers are satisfied. Really appreciate what u did for me as it was my first time in UK. Will make sure to come back 👏👏👏

The team at Halfords Darlington auto centre were BRILLIANT. Reception - Peter was very thorough and made the experience swift and professional. The follow up and advice given after service was clear and easy to understand.the service was first rate and the car delivered back in double quick time it drives really well. Thanks for an all round quality service at a VERY reasonable price. Thank you

We have always received excellent service at this garage since long before it was under the Halfords banner.

This is largely due to the exceptional management of Peter Warwick.

After three years elsewhere whilst our new car was under warranty, we
had no hesitation about returning.

The team @ Darlington were exceptionally friendly and projected a professional image, a credit to the Halfords brand. Centre easy to find and access. Front of house staff at the desk very friendly and helpful. I missed my MOT appointment however it was swiftly booked in the same day. Dealt with a couple of issues during MOT in house with no fuss just got the job done ! Well done Halfords @ Darlington

Excellent service as ever. Professional, friendly and efficient. What I particularly like about Halfords Darlington is that they do the work that needs doing and do it well (unlike some main dealers) and do not press to do extra unnecessary work. Hence always good value.

Friendly, helpful staff. Very clean and tidy. Excellent communication. I was pleased that they lived up to the reviews, as we are new to the area and they are walking distance from home.

I came across this garage when I accidently ripped my tyre. I needed help, fast! The team were brilliant. They were super friendly and absolutely no pressure was put on me to buy any other service or product. They gave.me an overview of the products I could chose and allowed me time to decide. My car went in around 2pm and it was ready around 3 hours later.

Garages often get bad press but honestly I wouldn't think twice about calling in to see these guys again. Cannot thank them enough for their swift help.

Halfords Darlington, great, professional team that I can trust. Service and mot done. Previously had squeaky brakes and rather than suggest full brakes replacement that some garages would, they advised the brakes were fine but they would clean them if I wanted.