Simon Safety & Lifting Centre Ltd

Always buy our PPE from this supplier. Polite and knowledgeable staff provided great service. Highly recommended, will buy again.

Myself and the company I work for buy all their PPE here.
Staff are polite and well informed and always try to get what you need. They can also order in specific brands if you want them. Embroidery service also offered here for corporate workwear & PPE.
Very well recommended.

My company purchase all our PPE and wet weather clothing from Simon Safety, I can highly recommend the quality of product, the service and professionalism of the staff and their rapid delivery service.

Brilliant service, patient and polite. Thankyou so much for your help and advice!

The guys at Simon Safety really know what they are talking about and I will always use them to provide my PPE.

Always been gd to me taking in my deliveries that I deliver

Very helpful and polite young lady behind counter

Great service will buy again

Very good.

1 star. Is that enough? Yes I believe it is.
Awful customer service. No specific policies available when asked for. No complaints procedure.
Basically take the Micky out of your customer rights and frame it around Mickey mouse reasoning. I'm sure they're a good company if the goods you buy are ok for you. But returning an item within 7 days and it's a very different story. This despite the goods not been used. Item tried on. 4 dog hairs got on to the item. The "director" attempted to like this to abstestos? I'd love to the evidence base for this. Of course it doesn't exist and is just a ridiculous statement.
They did refund less a cleaning fee......a piece of tape applied to the said hairs would be all that is required.
"You ripped the bag". It's a sealed bag.....how else would you open it?
I tried to keep business local. I'm a local business myself. If I treated people this way I'd be out of business very quickly.
Buyers beware.
Re the response. There was definitely not more than a few dog hairs. My son literally tried the item on and it went back in the bag. It was returned twice as in my opinion this company tried to take advantage of a young person. Therefore I returned the item, questioning the business policy and knowing my consumer rights. I was met with a very poor attitude, poor customer service, and belligerents.
It's not the end of the world I guess. I'll stick with my Amazon business account instead. Just a shame really as I would prefer to support local businesses.