Vodafone

Visited with my elderly mother today to get her PAYG phone switched over to a contract and the guy that served us couldn’t have been more helpful; very patient and amazing customer service.

After many phone calls to the Vodafone customer service to resolve an issue to no avail, I took the matter up with the manager at the Trowbridge store. The service was outstanding, listened to the issue, found why the issue occurred and resolved it within minutes. Dealt with an upgrade and gave some good advice for going forward. Was extremely helpful polite and friendly. Could not recommend highly enough. I will no longer deal with the poor over the phone customer service that Vodafone is currently delivering , I’ll simply take any future matters up in store. Excellent service

During Bath refurbishment I went here to upgrade my old phone. Even though they were busy, really helpful and apologetic about the wait. Sorted out my very, very old contract and sourced a new GREY Galaxy S8 phone for me from another site and all completed in the same day. Thanks to Jade & Ethan for their service and continued management of my expectation. Phone just as good as the service.

Visited Vodafone in Trowbridge Wiltshire spoke to the manager regarding a problem with my phone unfortunately I didn't catch his name but would just like to thank him very much for all his help 10 out of 10 for customer service

Well, what a helpful member of staff we encountered in this store. I wanted a PAYG for my father in law and needed some advice relating to his particular phone and they were so helpful......I would happily go back and would be confident of good advice.

Staff very helpful and polite. My problem was delt with in a professional manner. Offers to save money were presented but when I said no they didn't try to force the issue.

Sat down straight away and got to the point quickly without upselling. Listening in to our customers, staff seemed honest in recommending the right phone for the right person.

Been a loyal customer Vodafone for the last 25 years maybe I'm very satisfied with the staff I would recommend Vodafone to all my family and friends

Very good service and friendly staff very very helpful thanks very much

Big fan of this branch. Great staff and lovely looking shop. Staff always welcoming and helpful.

Very helpful and knowledgeable staff, well done Vodafone Trowbridge Wiltshire. 👍

Great service, friendly staff and the best offers in town :)

Upgraded the phone. Staff were very efficient, patient and helpful

Helpful obliging staff found the deal I required

Extremely helpful staff. Resolved my issue promptly.

Brilliant service and great value for money

Very helpful assistant who solved my problems

Good place,very helpful,

Very nice

Really helpful staff