Pilgrim Cycles

Just come back from two weeks cycling in France with my Pilgrim tourer, and the bike was fantastic. So much faster and smoother than my old hybrid bike, and made my holiday more enjoyable and fun through 360 miles of pedalling through French countryside. Brilliant getting up the hills and great for carrying our tent and camping gear. This holiday I was able to keep up with my cycling buddy, who last till me was leaving me at the bottom of the hills!
When I bought the bike, Dave was great custom fitting all the parts I wanted. As I’m really tall, he made sure it was all the right size.
I got rid of my other bike and the Pilgrim is also great as my daily commute bike, I absolutely love it and am so happy I chose this bike shop.

Fixed a front road bike wheel for only £7 when we were really in need! Lovely staff

Lovely staff and excellent drinks and cakes. Traditional, quality touring bikes for sale as well as some cool, quirky options; I'd have bought the pink fat bike on the spot if I had the cash. A proper cycle shop, somewhere you feel you can trust. If we don't support places like this they'll disappear.

Very friendly and helpful people run it.

Great place to flapjack refuel after cycling a few loops of Box Hill and get running repairs on your bike.

Loads of different fruit teas and they have a proper coffee machine, plus loads of different snacks to feast on.

Best of all, when it's cold they have a real fire.

Needed my front triple derailleur mech sorted out as I couldn’t fathom what to do, rang the shop and they were very helpful over the phone with some tips and advice. I really wanted it looked at and they fitted me in on the same day. 10 minutes of professional tinkering and an extremely reasonable workshop fee and the front gears change beautifully. Thank you for your speedy and expert help.

This place is 5 star plus and the cafe isn't bad either. I had a bike custom made last year, Dave spent a lot of time listening and advising and the result was a fantastic bike which I used to cycle round the coast of Britain. Just over a year on and I'm in Spain and the front hub, an sp dynohub, starts to give me problems with the bearings. A phone call later and a new wheel is on its way and in less than 4 days I'm back on the road. Absolutely superb customer service, a lot of businesses out there should take note!! Thank you so much. The level of expertise that Dave has is also superb, even the most experienced cycle tourist / bike packers could learn lots from him. Well worth a visit/ phone call. Check the website!!

This is a real Gem of a shop in an interesting old building literally on the platform of the station & settled in the beautiful Surrey hills. Stocks a great collection of bikes and spares especially good for touring & bike packing.
The owner is ever so friendly, upgraded my disc rotors on my cx and can order in pretty much anything your after.
A breath of super fresh air compared to a lot of cycling shops

Bought the pilgrim tourer about 2 1/2 years ago and since then I’ve had a brilliant experience dealing with Dave at Pilgrim cycles. He customised my bike with the specs I asked for including a modern dynamo hub in the front wheel which has revolutionised the way I can tour. I can charge everything whilst I cycle. I’ve also had the bike serviced with Dave and he is ridiculously thorough, efficient, and keeps you updated with the progress. All in all a great guy and a great business, I would highly recommend to anyone looking to purchase a touring bike, or with a bike in need of a service. Hope this helps someone. Kev

Went in and Dave was excellent spending hours talking and helping me decide on best touring option. Had a coffee and hot cross buns which were excellent and very very friendly and welcoming in both the bike shop and cafe. Brilliant niche bike shop and would highly recommend

A very special place to stop. Excellent espresso, good quality ice cream in the freezer, and all in the most fabulous setting with first-class, very friendly service. Very pretty bikes too.

This beautiful hidden gem is worth way more stars then 5. It was absolutly wonderful to be welcomed by the warm haerted owners, with a big smile and loads of enthusiasm. I only can encourage places like this, local and open hearted. Thank you for this, this was what we needed! Oh and great coffee too 😊

My gears stopped working. Bike was repaired on the spot while I had a cup of tea. He explained how to get them working if it happened again. Friendly staff, roaring open fire, good tea.

Phone number is out of service today.
Is business still running?

I had a double puncture and I was able to get up and running again at Pilgrim. Lizzy was really nice and welcoming and her tiffin cake is excellent. Coffee in a big mug was also really welcome!

Brilliant flat white, tailored to order. Snacks look good but didn't try this time

Great place to stop for food or a drink. Seemed a good bike shop too! :)

Custom bikes made to order and great coffee, what more can I say? A shop full of bike candy 😊

I always stop here rather than the chaotic and overpriced cafe at the top of Box Hill. Lovely staff, great sandwiches, local ice cream.

Love this little cycle shop - very convenient for provisions for cycling / hiking / running near there & always friendly & helpful.

The best bike & coffee shop in Surrey Hills.