CeX

The service is good and you get a good warranty, but please check the prices and compare with new, as often there is little savings to be made from new.
One phone in particular was priced exactly the same as a new one, despite it being classified as grade C, meaning it had very minor damage or imperfections.
But to be fair, the warranty is usually 24 months, which is more than the retailer will give you.

A great place to buy and/or sell pre-used digital/electronic items such as computers, cameras and gaming machines and if bought they come with a lengthy warranty. They also have DVDs, Blue Ray disks and games. The CeX in Wrexham is the only one that I use and the staff are friendly and helpful. I have also bought some items from their app and web site.

Great stock and choices of what I was looking at!

Highly recommended, great price and the after sales especially is floorless! Can't praise them enough for there after sales from my experience! Any issues I've had in the past thay have always delt with it.

FRIENDLY STAFF ALWAYS WILLING TO LEND A HAND SUPER HELPFUL AMAZING STAFF GREATES PLACE TO BUY SECOND HAND DVDS SO LOW PRICESES THE STORE IS IMPECCABLE ALSO GAMES ARE LOW LOW PRICESES I HAVE NEVER GOT A CONSEL FOR CEX BUT THEY MUST BE GREAT BECAUSE EVERYTHING ELSE IS TOPNOTCH I WOULD GIVE THEM 10 STARS IS I COULD ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Great store, knowledgeable staff and always happy to help. Popped in recently to enquire about laptops for the start of my Uni course and was given great advice. Would strongly recommend the store for range of products and price and strongly recommend the staff for level of knowledge and helpfulness

Bought an item from here today after asking if its compatible and being told it was. Unfortunately once home it appears that its not. Took it back 2 hours later for staff to tell me i could only have a credit note. I stated that this was unfair but he wouldnt budge. Staff spoke to the manager, who absolutely agreed that we should have a full refund and agreed that we had asked advice before purchase was made as he was there when we bought it. We were so grateful to the manager. He is really pleasant and obviously very fair to his customers. Would happily shop there again

Went in to the Wrexham store on Xmas Eve afternoon with a warranty issue on a console and didn't expect to have it looked at immediately. Chris spent what time was required to sort the problem, and kept apologising for keeping me waiting. All in all a very easy return and excellent customer service. Thanks to all, Merry Xmas.!

I fear that when the consoles become all digital. The second hand game market will slowly decline. But I'm sure cex will adapt and second hand gear will always find a buyer, especially from the high street and with a year guarantee. Plus the shop has a great soundtrack. So forget Amazon and buy your games, consoles and peripherals from this iconic shop.

Love to grab a load of cheap OG Xbox games, the workers seem chill and helpful.

Sometimes you can even sell stuff to Cash Converters which is only round the corner for a quick profit, or vice versa 👌😅

After receiving damaged goods from the online service with parts missing the guys in this store went above and beyond to put things right I can not fault them, they really have made Christmas for my children because without them their would be two disappointed little girls and one ill an out of pocket mummy with zero funds to make things right, they are a credit to the company providing exceptional quality customer services, retail could certainly learn from them

My 8 year old son damaged his Nintendo 2DS screen on Friday evening and we took it in on Saturday to see if it could be repaired. It turned out the cost of repair was high, however the store had an unboxed new console for the same price. On getting it home my son tried his original memory card in the new console but was inconsolable when he realised he had lost all the other hard drive data he'd created on his old console. I took it in today and Tom, one of the staff managed to transfer his data across to the new console. We are all very grateful and impressed with service and now have one very happy 8 year old boy again!

A very good celection of games and very friendly staff

Always fun to visit! Good prices, good products, 2 year warranty and the staff are all friendly and helpful. 5 stars easy peasy!

Smaller than the old building but the staff are as friendly and relaxed as ever and everything is well organized, decent collection of vintage games too if that's your thing ✌🏻

Love this shop great staff always willing to help when you have a problem nice atmosphere 👍👍

Called ìn for advice on a used phone purchased on line from their site. Easy to deal with, 2 year guarantee, good deal.

Good store.

This is actually a really good game and accessory shop. Every game I've had from here has worked perfectly.
The staff are helpfull and friendly.

Not the largest CEX store, but it's a good store with good staff.