Caffè Nero

Only had a milkshake, but it was a very nice treat.

Great coffee - Friendly staff - Comfortable - Clean tables and facilities.

Had their new caramelised almond brittle latte (as a cappuccino) today. Was *so* tasty! Highly recommended!

Best coffee shop out of the rest, always a good atmosphere friendly staff and drinks and food first class. Can't beat Caffe Nero.

Helpful friendly staff, best coffee in Bury St Edmunds 👌

Great coffee, nice staff and good location 👍

Im drinking coffee at Nero almost every day and its awesome, their coffee choice is great with their new winter blend becoming one of my favourites and the staff are all brilliant, plenty of room and outside seating.

I popped in to Nero's for a change and the barista who served me was very helpful, and I enjoyed the coffee and fresh pain au chocolat. It's a bit dark inside the cafe for me, but it's clean and modern.

Nice little store, friendly staff. Nice coffee, warm atmosphere. Dog-friendly.

The food and coffee is always great, and the staff are very friendly.

A great place to meet friends for coffee.

Had coffee today Sunday, the barrister was kind enough to carry the tray with our coffee outside for my mother. He even went back to get us some sugar which we had failed to grab whilst inside.

Excellent service it was much appreciated.

Very nice coffee house. The staff are very pleasant and friendly. The coffee tastes great and they do nice oatmeal and raisin cookies. Overall a pleasure to be able to go in and relax with a nice drink and bite to eat.
Atmosphere is great. People enjoy their time in there and you are made to feel very welcome.

Visited my first cafe nero last week, me and my daughter visit alot of cafes around her hospital appointments but we had never tried this one and I have to say it was one of the best cafe experiences we've had, my daughter is an adult autistic lady so we have to make sure we go to places she feels comfortable in so to try a new cafe is always daunting but this cafe nero in Bury St Edmunds was absolutely lovely, the extreamily tall handsome server was so so nice, he didn't rush my very shy daughter in her ordering, he waited for her to say what she wanted and was kind to her which had me won over before i had even tasted me hot chocolate lol turns out he makes the best coffee and hot chocolates we have ever tasted! the cafe was beautifully clean, welcoming and warm, we didn't want to leave ! It's now become our new favourite and plan to visit it weekly after the hospital appointments. Thankyou cafe nero, your team of lovely workers are a true jewel in your establishments crown xxxxxxxxxxxxx

We went in for coffee and a cake, the coffee was good so was the cake, service was with a smile. Nice place to go, however, the place is a bit tired looking, and could do with a brightening up.

Excellent, quiet and delicious coffee.

I had a lovely meet up with a friend. The coffee shop was clean, not crowded and felt quite airy. The baristas were very friendly, polite and helpful. It felt covid safe. Whilst they cannot insist on customers wearing masks, these are advised.

Despite being short staffed, they were their usual polite & efficient selves, serving with a smile & as quickly as possible.
Only bugbear was no outside seating, despite it being a lovely mild day, but under the circumstances I suppose that in understandable.

New team members seem a lot friendlier and helpful than the previous team that worked here.
Coffee is delicious and really good quality and I was very happy with the service I received.

Great atmosphere here if you're in a group or on your own. It's a handy new location for bury in the centre of town if you're looking for shops after your coffee. The other useful thing about this cafe is that it has early opening hours on Sundays.