Medivet Chester-le-Street

Great staff that handle my nervous dog really well. She gets very stressed at the vets, lol.
She is all fixed, and well, thank you so much. See you at our next check-up.

My name is actually Julia Morgan using old Google. Anyway I just wanted to leave a review of my trip to vets with my dog Toff . The vet Ida Bramberg was one of the best vets I've come across in years . She reminded me of the old school vet ...kind , new exactly what she was doing , no faffing or worrying my dog she went above and beyond. Treated me with respect and Toff with excellents and kindness. Other vets could learn a thing or two from her . X

Very friendly and caring practice who offer advice and feel that they genuinely care about your pets. Prices are reasonable especially compared with other vets. Would highly recommend.

Can’t fault any of the staff at all right across the board.
Vet Veronica and all the staff are just so kind, compassionate and understanding without doubt. Yes they all have specific roles to play and absolutely outstanding each and every one of them, they all go the extra mile for the animals as well as the owners.
Recommend this practice to all.

Managed to secure an appointment at short notice for my dog and the staff were really friendly and helpful. Brief consultation and treatment was £14 which I felt was good value. Would be happy to take Harvey there again.

Brilliant vet !! Veronika and her team are extremely talented and I can’t thank them enough for everything they did for my cat ❤

The level of care given to my really poorly dog was superb. Can't recommend them enough!

I struggled with another local vet for two months. After over £1000 and my two kittens nearly dying, I decided to get an emergency appointment with Cestria. The staff could see I was in a state of panic and did everything they could to reassure me. I saw Henry. He is extremely knowledgeable, gets straight to the point and gives a huge amount of background knowledge and advice to best look after your sick pet. Within 2 weeks the two kittens went from the cusp of death to starting to play again. I can't thank Cestria enough for their help and kindness they showed me in store. The receptionist and students on the front desk are so lovely and chatty and will gush over every little creature - its clear everyone there loves their job. 1 loyal customer for life. 10/10.

The fees at this practice are exorbitant and seem to go up at nearly every visit, particularly the cost of medication. We have limited income and, with an elderly and poorly pet, are feeling the strain. However, Vet Henry Sheen is amazing and wonderful with our little dog and we would be loathe to go elsewhere.

Receptionists very friendly. Vet was very good and patient with my dogs and thorough with their check up.

Excellent service staff are lovely my boy is sorted now thanks so much!

Best wishes

Lovely welcoming staff who made me and my dog Charlie feel really welcome! They took the time to answer my questions about the healthcare plan, and I could tell Charlie was in good hands. I feel really reassured about my decision to register her there and am confident that they'll take good care of her going forwards!

Absolutely amazing such care and compassion shown After such an horrible experience with our previous vet . Unfortunately lost our izzy but instead of receiving a bill we received a card saying sorry about losing her . If need someone to care about your animals this team of professionals are worth a look at I now have registered my other dog who is izzys brother with a medical condition. The vet who sadly has izzy put to sleep saw harley. He listened to what we had to say a put his welfare above anything. Thank you guys . A tough time made easier with compassion and care .

Great service
Knowledgeable vet re CM in my cavalier

Amazing vets, genuinely care about the animals and never been unhappy with the care and service we have had.

Totally outstanding. Thank you to the amazing Henry for looking after Hetty.. his knowledge and skill base are just faultless. Susan and Ann Marie for being so warm and welcoming.. the fab nurses who give her the best cuddles. We would be lost without you all. Much love ❤

Exceptional treatment from Henry who has been looking after my dog with renal failure and a tumour in the throat. Elizabeth also showed great empathy and kindness in the declining health of Cassie. I can’t thank them enough.
Finally, when Cassie was unable to eat, I was seen by Sophie who agreed with me that it was time for her to be put to sleep. Such a difficult decision but the right one for Cassie.
I returned to the vets later in the day and the whole process was performed by Sophie with calmness, great compassion and professionalism. Cassie was calm too and didn’t suffer in any part of the procedure.She had a peaceful and pain free end to her life and I thank Sophie for that.
I feel very fortunate to have found Cestria vets . The whole team including the receptionists were so friendly and supportive I felt it was a family concern. Thank you.

Excellent experience, was welcomed by warm and friendly staff from start to finish, they put my mind at ease with about my new puppy, and gave helpful advice on caring for him.

Brilliant vet. I always get my cat seen pretty quick, booking appointments is easy and they're always very helpful and kind when looking after my cat.

We were there today unfortunately we had get our beloved dog put to sleep, all I can say I could not of asked for any better treatment, the vet was so thorough, she was really considerate, when the time came she the nurse in with us, she knew Darcey and was very concerned, it was so peaceful, I would just like to say thank you to all the staff.