Costa Coffee - Swanley

Got here just as it opened and there was already a queue. The ladies working behind the counter worked extremely hard to get through the waiting crowd quickly and efficiently. They were bright and welcoming at the same time and the coffee was great.

Coeliac friendly! I ordered a salted caramel frappe for my son and told the staff he was coeliac and they were fantastic! They ran all the ingredients past me, washed their hands before starting, got fresh unused utensils and blender from the dishwasher and made it taking great care to keep it away from everything else. I cannot praise them highly enough. Thank you all x

The staff is truly fantastic. Polite, always smiling and cheerful. I come here almost every morning before going to work, and it’s the best place to kick off my morning with the right spirit!
Nice coffee and food selection as well.

Excellent customer service I got today brought some food to take away asked if I wanted the food heated and the staff member was fast quick & polite 10 out of 10

I actully came here on my birthday with my nan and Grandad great coffee like alway and friendly staff!

A lovely friendly place and perfect for me and my service dog

Amazing helpful and accommodating staff. I am breastfeeding and my baby has a dairy allergy. Julie and Shaun made sure to clean/wipe down everything and communicated with each other so clearly as to not cross contaminate. Very accommodating and very pleasant.
Thankyou

Great indoor experience however this is let down when ordering online. The cancelling of orders is somewhat inconvenient. Have ordered through uber eats & had many orders cancelled. Do not order online.

Great range of products available including some tasty seasonal ones. Always friendly and welcoming staff and very helpful. They fill babies milk bottles for free too which is awesome. Food is always fresh and never overdone. And anytime we spill a drink it's replaced for us. Would highly recommend them to anyone

Overall an excelamt place to have a coffee when visiting Swanley Square, however despite the quality certain food items such as the sandwiches have increased in price to what I think to a level of almost a cheap lunch in a cafe, staff are friendly and efficient and sometimes it can become very busy

Love the people who work in the shop, all brilliant, friendly members of staff I've known since it opened. Always have a great chat when we go in and we can bring the dog and sit outside. The staff remember our drinks and previous conversations, making iit easy to develop a rappport and makes it a very personalised visit every time we go. The staff work very hard and it shows in the quality of their coffee and presentation of the store. Hats off to the staff at Swanley!

This place is a gem. Nice, if expensive drinks but the customer service is absolutely outstanding, definitely not something I'm used to in Swanley!

It's often busy for much of the day but it isn't hard to see why. That said, even during the peak times on a Wednesday (market day) I've never had to wait too long.

Plenty of seating inside and lots of outdoor tables and seating too. Good value with large portion size and if needed a very clean W.C. just for customers.

My drink was absolutely mouthwatering, the best mango and passionfruit cooler I've ever tasted. It honestly puts the other stores to shame. Mainly the Sidcup stores and the eltham one.

If it helps anyone ask Oliver to make it, he's the one who made mine.

But seems like a great store with friendly engaging staff. I'd highly recommend.

I love to come here early, when I'm working in the area. Not much of a view, but its real life, passing by the window. Friendly staff & generally, quick service.

Had coffee staff friendly they supplied something to hold hot water to warm babies bottle will call in again.

Great place!! The best cofe ?? Costa Coffee!!! You can tell, they made coffee with passion!!!

Staff very nice xx great coffee xx just miss having a sit in coffee. Its too small. The shop should be bigger

Great coffee shop excellent service but only thing they don't do is mobile ordering

Great place for coffee the staff always remember my order, which saves time.