Hughes

I like to shop here, supporting local business. The staff are always helpful and they have a price guarantee.

This shop is the place to be! What a wonderful team of staff who are ALL willing to help with whatever is needed. The are all willing to go the extra mile for any customer. Much better than the bigger electrical retailers. Definitely a personal touch with each transaction and pleasant experience every time. The stock a great range of products an are always happy to demonstrate the products where possible. All of the staff have a broad knowledge of the products that they stock and are able to answer questions for the customer.

I would recommend everyone to go to this shop for all of your electrical needs!

I shop in both the Ely and Newmarket stores and have written reviews separately for both.

Made a call to Ely branch looking for an HDMI / SCART converter ... to connect second-hand TV to my Sky minibox ... they don't stock them but I had a chat with Aaron who was happy to offer some advice on what else might work ... he was spot on and ten minutes later (and at completely no cost) I was up and running! Great customer care and very much appreciated.

What adjectives can I use about Hughes Electrical of Ely? Wonderful, caring, very professional, good knowledge of merchandise and above all will not stop until they beat a problem. My wife and I experienced all these things when we purchased a home surround system which packed up overnight. Basically, it was turned off when we went to bed but would not work next morning. I contacted the shop, explained the problem and they got an engineer out to us very quickly. He thought he had cured the problem but the same thing happened. To cut a very long story short and, after numerous attempts to resolve the elusive problem, Hughes decided to give us a brand new TV, together with a brand new surround system with no charge. Everything has worked together perfectly since installation and my wife and I are exceedingly happy. I would mention that we have over the years purchased all manner of appliances from Hughes of Ely and will continue to do so. I would further mention that I would still have stayed with them even if they could not have solved the annoying problem of the TV and sound system not working together. Everyone at Hughes bent over backwards to help my wife and I, whose hearing is not at all good, thus the need for a surround system. I truly cannot recommend Hughes of Ely enough.

Great store 5 star service

Bit of a forgotten gem, the local electrical shop. There aren't many places like this left. But they're worth visiting for decent prices, good advice and too service. I've been a customer with Hughes for items as diverse as televisions, stereos, fridges and radios since 2010 with no real complaints. Recommended.

My partner and I brought our washing machine from here, extremely impressed with the customer service and quality. We were given a fantastic deal on a brilliant machine and got an excellent sky package all at the same time!! Sales rep was fanatstic throughout and explained every detail. Washine machine was delievered on the day and time specified although it did not work. Phoned the store and spoke with the same rep that dealt with our purchase and he went out of way to make sure we had another one delievered the same day!! This one works and we will definately be purchasing our electrical items from here in the future. 5 Star service!!

We bought a tumble dryer from Hughes there was a slight problem with it and Kevin sorted it out immediately we returned it and was given a new one
excellent service thank you Hughes Carol

We always get a friendly helpful service and if they don't stock the item they get it in for you. We need local trades/retailers /shops. Keep them going.

I had really good customer service in the Ely branch looking for a new machine after mine had broken. The staff listened to my requirements, were knowledgeable about their products and made helpful suggestions

Purchased quite a few items from these the staff are very knowledgeable and willing to help and you can always find some good deals here

Good service, reasonable prices too, unfortunately, they didn't stock the dishwasher we wanted.

Sales are very very very helpful. I appreciate all the knowledge and expertise to provide so freely.

The best customer service i have ever experienced anywhere i would reccomed this store to everyone.

Very helpful staff got everything done I needed to pleased

the staff fall over themselves to help you no pushy sales just genius help and advice shop with them for years & will continue to

Always helpful and polite. Good value too

Very helpful, very good deals. Thank you.

The staff are very knowledgeable & very helpful

Always good customer service