One Stop

Every time I walk through the doors I'm met with a smiling face doesn't matter who is serving your staff are brilliant and your one stop butter has me eating dairy again

Ordered some items on just eat because I have covid and can't leave my house, the driver decided to only collect one of my bags of shopping! The store personally called me to let me know he had left without one of my bags, unfortunately they or myself could not contact the driver personally so it would be a case of trying to get through to someone on just eat, which would no doubt take forever! So they went above and beyond and payed for a separate taxi to deliver my second bag of shopping which was left behind by just eat. So a big thankyou

I just want to say that the staff and service at One Stop in Colne is second to none. I had accidentally misplaced my purse in my bag which resulted in my purse landing on the pavement outside the shop. A wonderful samaritan handed it in to the shop and I received a call on my mobile to say my purse had been handed in. I was literally 5 minutes away when they rang. Everything was in the purse and the shop assistant who returned it to me was amazing. Thank you so much whoever you are. This shows there are some amazing people in this world and I'm glad to be around them. THANK YOU WHOEVER YOU ARE XXXXXX

New years day, advertised open at 9am, went around 20 past and closed, this is not the first time they've been closed when they're meant to be open.

Good convenient shop. However, I went tonight at 21:20hrs and the door was locked despite that it is supposed to be open until 22:00hrs.

Staff are lovely, store manager is awful, so are the companies management. Area manager Scott knowingly left staff without a working toilet for 13 months of the pandemic, pop in formal complaint and it's fixed within 4 days. The epitome of the word scum.

Friendly enough staff , should change opening time from 7am to “ Whenever someone turns up for work” as it’s rarely open on time.

Short female staff member was very rude but the other was really nice

Awful customer service from the male who answered the phone this morning. Refused to answer any questions just gave a repetitive response of our policy if you have anything missing is to contact just eat. I phoned to ask why the item was missing as it is in stock in store right now, £25 out of pocket right now. So thanks for helping me understand why I am out of pocket... oh wait, maybe not.

To expensive

woman with dark hair and glasses is rude and shouted “well walk the other way then” because she couldnt be bothered to move herself out the way