Robert Dyas Witney

Ordered an air fryer online. Informed it was in stock the next day. Zero hassle.

Firstly, before I start my own review. To ‘David F’ below ... I am afraid it’s YOU who has inadequate knowledge of consumer rights and trading standards. Without a receipt as proof of purchase a retailer is obligated to do nothing. The fact that the store manager has used his discretion to give you the opportunity to produce and bank statement (not usually considered proof of purchase) undermines your argument that he was unhelpful. You clearly have just not got your own way and are lashing from behind your keyboard. Well done.

On to my own experience ... first rate. I use several Robert Dyas stores on a regular basis as I travel with my job so don’t really have a ‘local’ branch. The Witney branch has always been one of my favourites since I first used it approx 2 years ago. Staff are very knowledgeable and always keen to help. The shop is very aesthetically pleasing. Neat, tidy and well merchandised. The management team (names escape me but an Irish gentleman and younger girl) are superb. Always visible on the shop floor and approachable for both customers and their own staff.

Went in today (18th July 2021) and Sue was amazingly helpful. I got what I was looking for and she even recommended a deal they had going, two air fresheners for one. Amazing service and such friendly staff.

Went into today and had a wonderful experience! Lovely lady named Sue had excellent product knowledge and was very helpful, got exactly what I wanted! Will definitely go back again 😊

Great service from the staff there this week. Very happy with the quality, also find their social distances measures they have in place are excellent. Always Shop local!

Love this store as somewhere you find just what you didn't know you needed! Friendly, helpful staff and fair pricing.
Just the kind of store we don't need to lose to on line retailers! Use it or lose it?

Wanderful store, it is nice to have the opportunity to seeing had the product before you buying. Not like ordering online and product don't meeting your satisfaction .

I have used the Witney Store for some years now and find the management and staff extremely knowledgeable, courteous and helpful . I would recommend using this store every time.

Good to finally see a store trying to do social distancing, they're few and far between. Good service, got all the bits I needed.

I've been going to Robert dyas for years the staff are so polite they have time to help you also the manager is always happy he helps you also and they are definitely not rude.

Sue from the Witney branch was extremely helpful and friendly. Product knowledge very good, love this store!

Love this shop, it has everything, staff are VERY friendly and helpful. And great value for money.

Thamara and Ash were really helpful,very friendly and 5 star customer service..will revisit again.

Not this particular store but great value for money.

Tidy and well stocked. Helpful staff.

Really helpful staff!!

Really handy shop.