Hoopers Department Store - Torquay

A little hidden gem of a cafe. Lovely big windows for a sea view, even in terrible weather. Very calm and relaxed atmosphere and a great place for a cup of tea. Plenty of comfortable solo seating

Quality traditional department store. Possibly the last one in Torbay.

A high end store over three floors, with lift. Top name brands throughout with professional and courteous staff, all very well presented.

It has an excellent cafe/restaurant on the top floor, which can also be accessed at this level from the street behind.

This was the highlight of our visit, where we enjoyed high quality meals, whilst enjoying spectacular views over Torquay Harbour.

Rain or shine, Hoppers is well worth a visit if you are visiting Torquay.

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Hoppers Cafe is my little rest spot to enjoy a coffee and enjoy the view.
My toddler loves it.
However, the old staff are a bit loud, not friendly, and act strangly around new people.
Their younger staff are really helpful tough.

On 16th January I bought 3 items of clothing and was served by Shirley. She was exceptional, friendly and warm, and immediately pointed out a potential trip hazard recognising that I had a slight balance problem. She kept checking if I needed any help while in the changing room. She is highly trained, very experienced and professional. I understand she has had vast experience at a high level and is certainly an asset to Hoopers.

Great place for shopping or refreshments. Cafe is overlooking the harbour, staff are excellent, friendly, professional and very helpful. I have never experienced so many great staff in one store before! Highly recommended.

Quiet very few customers but the staff are always pleased to see you and professional.

A quality, old fashioned department store. The entire building was beautifully presented with helpful, knowledgeable staff.

The cafe, on the third floor, is a gem. There's a varied menu with some unusual, thoughtful vegan options. Flawless service and great quality food.

My husband and I went to the restaurant today and the lady serving had the best customer service I have encountered in a long time. She was being friendly to another customer snd I commented to my husband how professional she was. I had to write a review to give credit to the hard working staff.

Lovely department store & great cafe with wonderful views. A customer had a medical problem, the cafe staff called a first aider who was promptly on the scene with helpful advice followed swiftly by the store manager who was more than helpful too. They rang for further medical advice & waited with the customer & her husband. A superb service all round, well done to the staff 👏

Wonderful customer service and a great atmosphere throughout the store. Enjoyed a lovely coffee in the restaurant overlooking the harbour

Tasty lunch with a view

The shop has a very nice coffee shop on the top floor, with cook food. 🍳

Had a coffee on upper floor, great views over the harbour.
Quality products for sale, I bought a lovely skirt, very pleased with it.

Very nice department store and the restaurant was very good, the fish and chips were excellent

Amazing customer service from Sarah Prowse with a returned faulty handbag. Sarah located a replacement from another store and promptly sent it to my home address . I don’t live locally but next time I am back in Torquay I know where I will be shopping !! Thank you

Easily one of the nicest department stores in the country. Excellent, traditional service from smartly dressed staff, brilliant clothes, accessories and homeware at reasonable prices and a fantastic cafe/restaurant with sea views and immaculate loos. What more could you want?! Highly recommended.

Just had a lovely afternoon snack at hoopers cafe would highly reccomend

Nice, good old fashed department store with a roof top restaurant. Great views over the harbour and decent food.

Lovely atmosphere. Good choices, lovely good and friendly staff. Air-conditioned. Lift available to Resturant on 3 Rd floor. Toilets clean and high standard of hygiene. Best place in the Harbour area. Relaxed atmosphere.

Lovely department store on Torquay Habour. The cafe I'd especially good gorgeous food very good staff very helpful and a beautiful view.