Romantik Hotel Santer

Stayed here two nights to unwind visit lago di braies. It was perfect because we relaxed in the spa after travelling, visited the lake and hiked and then relaxed in the spa again. It was only a short drive to the lake and the spa was so big and luxurious. So many saunas! Lovely big hotel room, so clean and modern. Customer service, everyone so friendly and food was amazing. Brilliant for coeliacs - great gluten free accommodation.

The hotel is wunderbar! Very clean room, completed with wellness centre, and excellent food in the restaurant. All the staffs are super nice and helpful, the front desk, cleaning staff, and even the owner of the hotel greeted us. But, I got an unpleasant experience with a tall woman who (maybe) a coordinator in the restaurant, she always stands in front of the restaurant entrance to great all the guest for dinner and I came with my German family, but I think I was the only one Asian at that time, and that tall woman never greeted me or shows her friendly face to me, nor even smiling as I didn't exist there. I think she must be thrown back to a training course for better excellent service as her job is to welcome the guest, no matter what skin tone or race are the guest. This is a very bad experience for me as I travel quite a lot to European country, stayed in various hotels and she is the only one hotel staff who annoyed me like that. Not professional! But I found her collague, I think an Italian guy who also welcome us is very nice and even came to the table and talked with the guest very warmly.

I hope this "racist" case will be notified by the hotel general manager and consider that tall lady to be trained better as a staff working in hospitality service.
Thanks,
Best regards,
Mrs. Wiedemann.

We spent 2 weeks in January at Romantik Hotel Santer. We feel a sense of gratitude to the hosts and the whole team for the wonderful atmosphere everywhere in Santer.
Beautiful, comfortable, thought out to the smallest detail room. Bravo to the chef, the whole team of the kitchen and the friendly waitresses. We really liked the farm products, the courses of the menu to choose from, the selection of wines. The excellent location of the hotel allows us to leave the building and immediately get on the cross country skis. A huge number of tracks diverge from the stadium near the hotel. After skiing, it is a pleasure to come to the spa area and relax. Great location!
The best hotel in the dolomites ❤

This was such a unique and wonderful location to stay during our visit to the Dolomites. The spa is delightful and very comforting. One of the highlights of our time here was the fact that you get to keep the same dining table in the restaurant for the entirety of your stay. Was a really nice touch and one I’d never seen before. Additionally the menu changed daily. Allowing for a delicious variety of meals. The rooms were kept very tidy and made every day between 8am-2pm. One thing I will mention is that the Wi-Fi connection did not function well anywhere besides the room (I didn’t mind much as it seems to be a place to unplug). Though, if you have to work, take note! Truly can’t wait to come back here in winter for ski season!

Great experience, great hotel. They made my stay with my girlfriend extra special, and went out of the way to do so.

They just added a big wing, and have a really cozy and unique spa area that is over 3,000 sq meters / 9000 square feet and is included with your room. Theirs is an indoor pool, and two outdoors pools, multiple saunas, etc.

In close proximity to the Tre Crime park, and the Lago do Braies, as well as many other things.

We stayed in the “Stephanie” suite, which we really liked. Nice shower, huge tub seperate from shower in the bedroom, big balcony, separate living room, etc.

Great breakfast buffet which is also included with the room. Large selection and quality food.

Fantastic place to be. Large, clean rooms - great breakfast and superb dinner with many choices - friendly personnel - wonderful spa with good massage - a complete wellness centre but still focused on individuals. Perfect place to be for cross country ski (skating) with so many tracks nearby. Even possibility to start in backyard. Several winters spent over there with the family.

If I were in charge of awarding stars, the Hotel Santer would easily achieve 10. From the very first moment we arrived and throughout our stay, the staff were attentive to our every need. The food was exceptional and brought to your table by a team of mercurial staff! We will be back!

Location is perfect fos skiing. The hotel, the food and the service are perfect.

Great hotel, short drive of popular hiking trails (tre cime, lake sorapis, braies lake), large and comfortable room with nive view, great spa, amazing breakfast and staff was super friendly and helpful, highly recommended

Spa is out of this world. So much space, and different options. Dedicated sauna and steam area, outdoor and indoor pools, quiet area and a range of other areas to relax. Hotel itself has clean cosy rooms, friendly staff, and good breakfast buffet with nice touches like waffle iron and freshly squeezed orange juice.

Wonderful hotel with wonderful staff. Really really enjoyed our stay and we will be back! Calm, friendly and beautiful spaces to enjoy yourself and food wasn’t bad either… go there and relax!

Hotel Santer since a long time my stop in the dobbiaco it is a beautiful hotel family owned and run with a wonderful Spa where nothing is missing with a beautiful view on the bush and mountains. moreover the restaurant is great and is open with a short menú all day long also for travellers. the flavour of this place is unique in Montana Style

Beautiful location and great service! I don't see much about it in the reviews but the restaurant is also quite good! Give it a try if you don't want to head into town.

This place is really amazing. From outside does not look like much but the interior is absolutely beautiful. It's not a cheap place but probably worth spending the money. Thumbs up as it's also owned by a famous local biathlonist.

Just been to the spa for one day and it is simply amazing. Both outdoor and indoor pools, sauna, relaxation zones and much more.

Exceptionally a place. Precise, helpful, friendly staff. The best breakfast. The best for me.

Very nice amd confortable beds!! Fantastic atention to the customer! Great locatio

The place to be if you like cross country skiing, great spa and good food!

Good food, nice staff, super clean and really relaxing place

Nice rooms, best food and great spoot for rollerskiing, cycling and running