McCarthy Chrysler Dodge Jeep Ram Service Department

Bought RAM 3500, so far so good, will update my review if needed.

They worked fast to get customers helped and back on their way. They try to do everything in their power to help their customers. My service advisor did a fantastic job in helping me get my truck fixed and on my way, charged a reasonible price as well. Great Service.

Jonathan is an absolute rockstar! Was very attentive and helpful in answering all of our questions in regards to what is going on with my sister's Dodge and is always a pleasure to work with when I bring my Jeep in for a oil change and tire rotation! Much better than those clowns at that other Jeep place in Independence! 10/10 recommend coming here!

Major changes have changed since new ownership l believe. Much better organized, professional and faster.
Hey, the price on tires I needed were buy 3 and 1for a dollar.

Great service and great people.

This team goes way beyond to do the right thing.

Go to for Mopar parts.

Excellent views

The service department advisors were very friendly, helpful, and professional. The cost of an oil change and tire rotation were high.

Hard to communicate between tech & service advisor. Big issue trying to get parts. Had to replace PCM,($925 INSTALLED). Did not fix money light, now its a cam phaser, $2000+tax. Omg

They never returned my call took somewhere else this time

It took 2-1/2 weeks to get an appointment and then they didn't even look at the vehicle until 5 hrs past the appointment time. There service advisors are overwhelmed and it feels as if the technicians cannot handle the work load.

Either higher more staff or build more bays, or both.

If you have to order parts from them because you can't get them elsewhere they charge you an EXTRA 15% on top of the cost of parts. Then they charge you an additional 3% if you use a charge card! They said this is a very recent change. Employee at window in Parts was unfriendly and does not communicate things well.