KAY Jewelers

KEVIN is the guy to go to. I had a few mishaps with my ring and he made sure to take extra good care of me and my situation! He is very personable and will give his honest opinion on things.
He made my experience very memorable! Very happy with the care he has shown

My absolute favorite jewelry consultant is Alexander. Whether you are purchasing a $50 item, $5000 item or just browsing, he is there to help you. He’s very knowledgeable about the jewelry. He’s very kind patient and considerate. He listens to what you want and makes sure you are happy with your purchase. He truly goes above and beyond and makes your shopping experience fun! I recommend you not only stop in to see the amazing jewelry selection, but say hi to Alexander as well. You will walk out with beautiful jewelry and a new jewelry consultant friend! Thank you Kays and thank you Alexander!!

Allison at Kay’s in the Columbia mall is our go to girl! She is always extremely helpful, knowledgeable, and so friendly! She is the best! Thank you for always making sure we are well taken care of!

I had some of my silver being super tarnished and chemically damaged, they spend a good hour helping clean them for me and it looks amazing and saved me so much heartache and anxiety! Many thanks!

Such a wonderful experience with Betty Lou Craig! She had great ideas and suggestions. Made it very seamless and easy to pick out wedding bands. Definitely go see Betty Lou!

I had an incredible shopping experience last week at the Columbia Kay Jewelers. I was helped by sales associate Alexander, who couldn't have been any better. He was friendly, professional, and really listened and took the time to best understand what I was looking for. I haven't made a purchase yet, but when I do, I will certainly request Alexander to help me. I don't typically leave reviews, but with it being the holiday season, I wanted to pass on my appreciation to this gentleman for brightening my day.

I've had the pleasure of working with Michelle H. for the past ten (10) years. I/we met her when my husband and I purchased my anniversary ring. She listened to what we were looking for and surpassed our expectations. Her expertise and professionalism are beyond reproach and is why we continue to do business with her. We highly recommend Michelle at Kay.

Kevin was absolutely amazing and made sure we walked out of the store with my dream ring ❤ His kindness was outstanding and his caring personality really showed 🥹 I will definitely be returning for future business

Michelle at the Columbia, MO Mall location was amazing and helped me pick out the perfect ring to purpose to my very particular and wonderful girlfriend. She kept me informed every step of the way! Couldn’t have asked for better service!

Mr Alexander Shayatovich is so kind and courteous every time we come here to Kay’s! Thank you for your exceptional customer service!!

Nothing but positive experiences. I have to drive two hours since this is my nearest store, and the staff has always been friendly and helpful.

My wife's ring fell down the garbage disposal by washing dishes. She cried. I fell bad for her. Kay Jewelers treated me great and made sure that my wife smiled again. Thank you so much Alexander

Since the beginning of my relationship with my now Fiance, we have only shopped for jewelry at Kay Jewelers. The quality of their jewelry, along with their warranty is beyond compaire. We have shopped at different Kay Jewelers acrost Missouri, but none are better than the one in the Columbia, Missouri Mall! They're level of customer service, as well as their sales experience, and their knowledge are the reasons why we continue to drive over an hour. Sure there are other options that would be closer, but there is a reason why we will only do business with the Professionals at the Columbia Mall. I highly recommend anyone to check them out, you will not be disappointed.

Always buy my jewelry from here I love the store and products. And the atmosphere is awesome. Michelle Holland is my consultant. She is awesome and very nice. Love her attitude. And she knows exactly what I want and what I like. Everyone is so friendly.

Alexander was fabulous! He was thoughtful, kind and most importantly helpful. He took his time, made conversation, provided recommendations and looked up anything associated with our rings. We tried everything on, ran an errand while our rings were cleaned and ordered, and came back to everything complete and boxed up. We’re getting married in November and obviously planning a wedding never feels easy, but this was one of the easiest parts. Thank you for all your help!

I highly recommend Michelle at Kay's in Columbia to anyone because you will leave with a beautiful piece of jewelry that you will love. She works hard to help you find a beautiful piece of jewelry in your budget. Lots ofpeople have stopped me and commented on the jewelry I was wearing! Thanks again Michelle.

Betty and Alexander made our search for an engagement ring stress free and fun! We walked out feeling so confident and excited about our rings! So thankful for Columbia Kay Jewelers!

Every ring we’ve purchased from here has been absolutely stunning, and extremely resilient! Their protection plan is fairly priced, and covers just about anything that can happen to your jewelry. We’ve even found out recently that they offer in house cleaning and polishing services! 10/10 will be shopping here more!

Alexander was awesome! Big time help for me and outstanding customer service!

Visited the Columbia mall recently and went into Kay to look around. Had an idea of what I was looking for, and Michelle helped me and was GREAT. She wasn't pushy like I expect sales associates to be, she was simply helpful and knowledgeable. Thanks Michelle!!