Culligan of Cedar Rapids

After my kids and myself were hit with skin issues due to the quality of water in Cedar Rapids, IA something had to be done about it right away. Looking online for water filters ot some sort I came across Culligan. They were able to get me scheduled for a free consultation which I ultimately ended up being sold on due to the pricing and longevity of the equipment. I no longer have to deal with skin problems nor soap scum. The water feels so soft you'd think soap was coming out of the shower. Rather that had anything to do with the installation or the quality of the salt used I'm still happy I chose Culligan at the end of the day. The installation process was also quicker than I expected and as quiet as can be.

Culligan Water softener that we had installed is absolutely great. Josh the sales rep was very professional and knowledgeable about his product and has checked in to see how things are going. The installer of the system was also very informative of how it all works and conducted himself in a very professional manner. Very happy with Culligan and would recommend anyone to use their services.

I was very impressed with Josh, the Culligan service rep who assessed our 25 year old water softener and explained some potential issues. He did not say we should replace it but pointed out some obvious areas of concern. I asked for information on their systems and decided to replace our old one. No pressure, just information I wanted, and I decided to upgrade our system. Thank you, Culligan and Josh.

Marc and his team are the best. We purchased a whole house water softener, including the carbon pre-filter system, and 2-gal drinking water system (2-gal fits our needs). We couldn't be happier. We chose to have the drinking water system connected to the fridge instead of a spigot at the sink. We get get crystal clear ice and drinking water! The water softener works great, and we look forward to many more years. We live in Marion and everyone knows how hard the water is here. Culligan has a great reputation and this location is no exception! Thank you, Marc, Josh, and Diane!

From the first call into the office to Josh stopping by to Patrick doing the install everything was amazing and each person took an extra step in this process.First they made my day off work on short notice.Secong they made the contract with Josh fit into my lunch schedule and third fit the project in to my day off with a two day notice.Thats not even counting the amazing promo, install and professionalism showed by all.Thankyou for a great experience and please shop and support local deserving folks here in marion ia.

My parents recently had an issue with their culligan water softener and had a great experience. Here’s the comment from them

I was bummed out my Culligan water saving softener system failed and was leaking water to the drain, my water usage was 3 times higher than it's ever been! But Josh came out and diagnosed the problem and had the thing torn apart in minutes and found the bad seals. He was knowledgeable, professional, and advised me how to proceed. I needed an expensive repair but my unit was still in great shape and worth saving instead of replacing. Josh Coats, your the man!

We have had a Cullingan water softener for over 20 years now and have always used Culligan of Marion for our service and support. We have always had a very positive experience with them. Excellent workmanship and always there when we need them. Marc has been great to work with ! We just upgraded our softener to the HE model and it is the greatest ! Josh helped us through the purchasing process and Brian did a great job with the install. I highly recommend this company!

Our 13 year old water softener was having several issues (we have horrible water so appliances deteriorate at a faster pace). Josh Coats was the technician that identified all of the problems and was very patient explaining what happened, why, and some options we could consider. He obviously knew what he was talking about and was very efficient. Josh Rodriguez came to our house and tested our water. Based on the results he gave us our options and pricing for those options. He also recommended a filter that would help with the deterioration of some of the parts of the water softener as well as parts of other appliances in our home. We very much appreciated his knowledge, patience, and thorough approach to helping us make our decision. We have been with Culligan for many years. The office staff has always given the best service of any company anywhere! We will never change companies!

We moved from Cedar Rapids to Marion where the water is quite hard. The discussion of a soft water system had come up from time to time. We met Josh R. at the Home Show when my husband stopped at the Culligan Water booth and made an appointment. Josh came to our home and showed us options. He was very nice and not pushy in any way. We are having a system installed next week.
Josh, it was a pleasure meeting and working with you!
Joanie and Brian H.

In term of service quality, Josh Rodriguez has done a great job. He's been very responsive to any question, very informative and very respective to his commitments. He has tested my home water before and after the water softener installation as he promised with no charge. I'm very satisfied with Culligan business.

My water softener had a small leak and got next day service from Culligan of Cedar Rapids. The service man was Patrick. He was very professional. Culligan has always given me outstanding customer service.

Excellent experience, would certainly recommend them. The rental/lease is certainly the easy answer to go if you are having some water issues in your house. I appreciated the help to select the right unit and local feel to the transaction, along with a competitive rate. Install was very professional and the technician (John) was great and appreciate his attention to detail and care during installation.

To go a little deeper, we had an old Kenmore unit in our house, as many do, that hit about 15 years and that's all you can expect. After a full cleaning it was simply not going to work anymore, the house water was tasting salty. Instead of updating of this unit, I was going to put in a new unit myself.

I usually try DIY install and figure things out, after an hour of YouTube video's I thought 'let's see how much the rental is?'. Which would make all the install headache's disappear. I had a figure in my head that was my not to exceed amount per month, since I like numbers and was curious how close I could guess too. Well, it was slightly under that amount and was an upgraded energy efficient unit.

Done deal, Mark worked in some extra perks like a month/month rental to avoid doing a multi-year contract. Which is a safe bet to take, and appreciated this small but nice perk. He is a pro too, who clearly takes pride in the operation and with helping customers.

John, the tech installing the unit, arrived on-time and was very professional. The installation went fast and he was careful not to make a mess anywhere. He removed the old unit too, which certainly was helpful.

Best of all, the water quality is a huge improvement!!

I made the mistake of going with a “home town” water softener company and I pay for that dearly . I contacted Josh from culligan and he actually had a better price with better equipment . Unfortunately my wife unintentionally signed a 3 year contract with the company that was used previously in the house we bought! 3 YEARS!
Before I realized I was going to owe thousands of dollars to the other company I had Josh from culligan come out and he tested our water explained everything , it was great. Unfortunately I had to have them come disconnect their equipment and had the other company hook up their junk again . Now my water is brown and taste terrible. Really wish I had gone with culligan month to month from the get go. Would of saved me a lot of headache and my water pressure from the reverse osmosis and taste would be so much better. Thanks for being so easy to work with I will suggest everyone I know to use you for any water needs.

We have trusted Culligan of Cedar Rapids to provide reverse osmosis and water softening services both at home and at my office. Josh took the time to rate our water and explained our options thoroughly. Aside from their great people, Culligan products can be trusted over time. I trust doing business with them.

I rented a cooler and had water delivery for 6 years from Culligan, and was very happy overall with the service. After a few years of delivery I began taking my water jugs to HyVee to refill them, and Culligan was fine with putting my delivery on a "will call" basis--every few refills I would swap out for new bottles so they didn't get gross. The only caution I would give is don't let WalMart put stickers on the bottles if you refill them there--I did this and ended up charged for the bottles because they had to be destroyed. It would have been nice if Culligan had let me know about this ahead of time. Other than that, I was very happy with the delivery--if I left the empties out on my patio they would leave the same number behind. At one point my cooler froze up and they came out quickly to swap it with a new cooler--by the time we moved away we had that cooler for at least 5 years and it worked great. If you are trying to drink more water having Culligan water will definitely help--it tastes MUCH better than CR water.

Culligan is amazing! Their products are excellent and they back everything they install and their customer service is beyond excellent!!! Whole new meaning to “Hey Culligan man!!!”

Brian has always taken excellent care of us, and now Patrick is a great extension of their team! I really appreciate them!!😁 So very personable and VERY conscientious of their customers!

The delivery guys are always friendly. Thanks for taking care of us.

Customer service and dealing with Josh R. has been a great experience. They are always very responsive and quick to resolve any issues that come up. Going on my second year of service and very pleased.

The guy I was able to talk to was pretty cool. He asked me a few basic questions and then picked my brain for a sec. About an hour later I was doing other work and it hit me. I went in the house looked at a few things and fixed my issue. Thanks guys for the help over the phone

I have been dealing with Culligan for more years than I care to remember and I have never been disappointed. They have been very reliable.