Ascentra Credit Union

Not sure how long ive been with ascentra, but ive never had a bad experience. Recently i was victim to a scam they shut my card off immediately and ordered a new one. Im still waiting to find out if i will receive my $40 back or not. I assume i probably wont since it was something i willingly paid for thinking it was ligit when in fact it was not.

I have been a member since I got my first job in high school and I have been out of school for 43yrs. I love doing my banking with Ascentra!! Their staff is VERY friendly!! And when I do need a loan, I know exactly where to go!!

Have banked here for 2 years and service is always excellent.

I have had so many great experiences with Ascentra credit union. Never a bad one, 8 hear other people talk about their banks, accounts being messed up, charged an overdraft fee when they claim they made a deposit. I have NEVER have anything but great service. Which is why I am still with them today and hope to be for many years to come.

My wallet was stolen a few weeks before Christmas and I had a lot of cash in my wallet. It put me in a terrible position for providing for my three kid’s so I decided to try to get a loan. With my credit I didn’t qualify for as much as I was wanting but they worked with me and I got what I needed. Everything went smoothly for getting the loan and it was very easy to make extra payments and easy to pay off. I’d do this again if I needed it and recommend this company to everyone!

Very well staffed extremely easy to use thier app for all of my banking needs n they are diligent about giving you a heads up on any security issues but they also provide you with the chance to take a course or lecture on how to use your money more efficiently. First credit union I have banked with n by far best bank I have had any dealings with.

I always get great service at Ascentra. A nice welcome when I enter and swift service.

I went in to open an account. The process was relatively quick and received my account and routing number. Just waiting for debt card.

They are real friendly , personal, and alot of help on everything you need! I bank at the 2nd street bank in Clinton, Iowa and I don't want any other bank!

Ever since I started banking at Ascentra any problems I have had they knew how to address it and solved it immediately. I'm 55 years old and never had a bank account, but with the pandemic and other changes in my life I needed a bank, I'm glad I picked Ascentra

Service is quick, friendly and accurate. They are always willing to offer advice to what would be best for me.

I appreciate Ascentra Credit Union very much for all the services they offer to us. Everything we need from a credit union that we would get at a regular bank but much friendly and cheaper.

All of the staff is friendly, knowledgeable and very quick to respond to any questions we ask. We'll continue to bank here for a very long time!

always very friendly the best bank to bank at. been here for years and they truly help you out with anything. always smiling. and people that remembers names. the best

When I needed a loan they were so helpful and told me what I needed to do such wonderful people to work with.

As always very kind and friendly and always greeted with a smile

They made getting a loan so easy. The loan officer was very helpful.

This in not a Bank, Its more like a Friend. Ascentra worked hard to get me what i needed.

Very fast, courteous, friendly business- like people.

Very friendly staff and convenient location.