Farmers Insurance - Stefanie Pinheiro

I just recently switched over to Farmers Insurance about 6 months ago and have been extremely happy with my service! Kaitlin Mendez has been serving me since the start and has been the best help! She has great communicative skills and is very responsive in every manner. So glad I made the switch over and lucky to have been served by such a sweet and welcoming employee like Kailtin!

Farmers Insurance - Stefanie Pinheiro are very prompt service with complete explanations for any questions asked. Offers different options and ensures you to have best coverages.They are always there for me when I call the office. Since I switch my insurance to Farmers I feel my coverage and pricing is better than other companies. Thank you for the great service.

The the help and services I experienced when signing up for my insurance plan was by far the best service I have ever received from anyone before in the insurance world. Let’s be honest, no one likes going to the bank, that’s why we have mobile banking. No one likes going to the store because we have Instacart. And no one likes getting new insurance. We do this because Customer Service is a thing of the past like the rotary phone. People who work at the store, or the bank do not know how to talk with people. They have no skills. Insurance is the same way. I left my insurance company after being with them for 26 years all because I spent more time pushing buttons on the phone just to talk with someone. The people at Farmers Insurance have changed my mind. I worked with Kaitlin for my new policy and she was not only helpful in every way, but she was very sweet and pleasant. That lady knows how to treat customers. She understood my needs with a policy and explained everything on a personal level not once did it seem like she was reading from a script. You can get insurance from anyone, but you can not always get great Customer Service.

Farmers Insurance and Stefanie Pinheiro are absolutely amazing!! The service provided by not only Stefanie, but her friendly staff is excellent. They greet any issue or problem with a genuine willingness to find a solution. Customer service is not just something they say, it's something they put into practice everyday. In a world where phones, apps and automation are the norm, it is so refreshing and comforting to sit down and speak to someone face to face. They put the "home" in hometown.

Very helpful and insightful people, I recently got transferred and was unaware of what my policies looked like. Luckily I stopped by and was able to understand my coverages thanks to this agency. Thank you.

Amazing Staff! This is my first car I’ve insured on my own & wow i definitely feel good about coming into the office today. This knowledgeable team introduced me to a whole new world, I’m glad they were patient and generous on helping me understand.

I have had the pleasure of bundling my insurance from Stefanie and her team for over 5 years, which has saved me money and time. When it comes to insurance you want to make sure you have adequate coverage and the knowledge beyond each policy, which is why I have recommended Stefanie and her team to multiple friends and family members. I highly recommend Pinheiro Insurance for your insurance needs and if you're also looking for that "white glove" service that separates them from the rest.

Denisse was so kind in giving me a walkthrough of my family’s policies. I don’t usually take care of these matters in our household but thanks to these lovely ladies i’m now able to comprehend my coverages. Safe to say, I feel more than happy to spread the word of their amazing services!

Truly such an amazing experience with this office, Denisse has always made my payment process such an easygoing process. I can’t recommend their work enough, so caring with their clients!

Stephanie, and Farmers really make the effort to do whatever they can to help meet my insurance needs.

Mayra has always gone up and beyond to help me! She has gotten me the best coverage

Thank you very much, an excellent service Mayra is always willing to help and always communicates to find out how she can help us, thank you

Kaitlin was excellent and provided excellent customer service. Super happy with service will be back!

Everyone at farmers insurance are great and very helpful…

Very friendly staff! Always willing to find solutions on any customer needs! 😊

Wonderful and efficient :)

what a great team!

El personal de farmers insurance. Me a atendido muy vien estoy muy contenta con su servicio que nos a brindado y tamvien el lo personal siempre me a atendido mayra muy buena persona para explicar las cosas que uno nesecita..y estoy contenta con farmers porque siempre contestan mis llamadas

Gente muy amable, gracias por todo su ayuda.