Big 5 Sporting Goods

Went in on Veterans Day and it was pretty busy. I had ordered something that had come in so I was there to pick it up. That process was easy and fast. The manager was there directing employees as it was busy. He did so in a manner so that things ran efficiently. I talked to him briefly. I could tell he was the type of manager that was fair with his employees and really cared about the customer too. The type of manager that would rectify a situation or problem if you approached him with one. I have found when shopping there that the employees were always helpful and real, if you know what I mean. Whoever does the hiring does a good job.

Big 5 is just like any other sports and outdoors stores, some prices good some high, but they have it. Well maybe they don’t, I walked into the LaQuinta store probably an hour before closing and was greeted by a friendly employee that asked if he could help me find anything particular and I in fact was there for a particular item so thought wow, I don’t have to roam around. I looked him straight in the eye and asked where I could find pistol holsters and his jaw dropped, kinda fumbled and stuttered out if we carry anything like that it would be for airsoft guns and not a real one. Then kinda asked why I would need a real one.

I thought that was pretty funny to get a frantic reaction to an everyday question.

Come on America, life is not that bad calm down and grow a pair.

Anyway they are a good store, just found the interaction funny enough to make someone laugh.

I am writing this review to express my utmost satisfaction and gratitude for the exceptional service and experience I recently had at your store. As a regular customer, I believe it is important to recognize outstanding efforts and provide feedback on the positive impact your team has had.

Throughout my visit, I was impressed by the level of professionalism and attentiveness displayed by the manager, Megan, and the store staff.

Thank You

Great customer service! I was immediately greeted as I entered through the front door. Facility was clean and well maintained. I was looking for hiking boots for which they had a great selection. I was also asked by the young gentleman there if I needed help when looking for shoes. This location has good old American customer service that is so missed by big dept stores. They have a return customer.

Very clean store. I was greeted by an employee when I walked in. Tons of stuff from ping pong to football and beyond

We went shopping for new hiking boots. Jeffery was so patient and helpful. She listened to us and suggested boots that were what we were asking for and on sale.

We both left with perfect new hiking boots and big smiles on our faces!!!!!!!

Great store for all of your outdoor needs

Called in advance for a limited item which they had one left. They out it aside for me to pickup within an hour. Arrived and there it was. Did a little looking around and purchased additional items. Many thanks to the younglady that reserved this item for me.

The nice young lady behind the gun counter helped me sign up to get ammo.. very professional.. fast.. and although they didn't have all the ammo I needed they get five stars because she did her job with a good attitude.. thank you young lady

I have purchased my work shoes there for the last 20 yrs. Most comfortable and priced right !....
Response Gear , steel toed .....

They got 3verything you need. I spent a whole 3 days looking for goggles all over indio. When finally someone suggested big five. Sure enough I found some great speedo goggles. Now I can get back to my swimming. The price where ok. I needed them so dint mind paying. But I'm sure I could have found them for a better price. Idk I'm happy with it.

I love to browse because they always have something I've never seen before

Great customer service I did not check stock on though I will try another location happy with everything

Even though is a small sporting store it has quite a selection of sporting items to chose from.

Great place to shop

Great customer service and they always have what you need and or can get what you're in need of as far as a special order.

Always have great deals, and the staff is friendly and helpful.

Staff very friendly, many items on sale. Great place to get deals

Staff is very helpful!

It was really clean and organized, went in cuz they were having a pretty good sale on shoes 👌