The Pool Place

We bought a Doughboy from The Pool Place and from beginning to end they were fantastic. Highly knowledgeable, interested, not pushy, helpful ans informative. We had a little issue with our pool pump and they jumped on it right away, offering an upgrade and setting us up for success. There are many pool stores in my locality but I will be driving the extra milea to be a patron of this store. Very impressed.

We don't have a pool, but have two ponds. The Pool Place has always had the parts and equipment we've needed to keep our ponds functioning. The service and friendliness of the staff is wonderful. We also LOVE their Christmas shop (and dister shop) and visit every year.

It is with great gratitude that I recommend The Pool Place.

In the heat of the summer and the threat from California government to shut our power off I found my sand filter failing, big time. Unfortunately my pool guy knew this but did not tell me.

I took samples of the sand from my pool and water samples to The Pool Place and they confirmed the sand was from my filter and tested my water for me without charge.

So far on this episode I have not spent a dime there. I hired a new pool guy who wants to give me a proposal on a new type filter as well.

I have purchased various pool supplies from The Pool Place for 5 years. On the things that I need help with I will always shop with them and hope you will consider the same.🏅

The Pool Place has been INCREDIBLY helpful while we've been working to get our pool ready for the season. They have helped educate us and lead us in the right direction with the right products to get the pool crystal clear with the chlorine and PH levels all where it needs to be. We cannot tell you all just how impressed we are. We sure are proud to have them doing business in El Dorado County!

Always good knowledgeable service

There is no better place to go. Friendly staff, and they know what they are talking about. Great prices

We recently purchased a Bullfrog Spa from The Pool Place and had the pleasure of working with Jeff. Jeff is very knowledgeable about the spa line and helped us determine the best model for our family. We were very impressed with the no-pressure sales, excellent communication, on-time delivery, and outstanding customer service. If you are in the market for a new spa, definitely shop local and go visit The Pool Place.

So nice here. They don't try to sell you what you don't need. And that pellet stove is sooooo warm & toasty!

Great service from start to finish, I'll be back in a month with a new water sample for analysis. Knowledgeable staff answered all my questions. Good prices.

I am a new pool owner and let me tell you, it's not easy! I spent a good 45 minutes there while they tested my water and educated me on why it was the way it was! These guys are great! Repeat customer for sure!

Just went by and they tested our spa water for free! We are new spa owners and it hasn't been easy getting the water balanced. They were very helpful and we'll definitely be going back for our chemicals and future testing.

My go to place for dependable and great pool products.

I don't understand all these negative reviews. I have had nothing but good service and good advice. I have a large in-ground pool. They test my water, free of charge of course, because I buy my chemicals from them. If their prices seem high it's because they provide the service. Try getting that on the internet! I support local business whenever I can.

First time there, customer service was excellent and the young lady who assisted me knew exactly what I needed.

We received a LOT of guidence! We have called for follow up assistance and they were happy to help. I didn't feel like a burden asking so many questions.

Great place, friendly and knowledgeable staff, they will test your water for free (with purchase of chemicals/supplies). Highly recommend these guys!

Recently bought a bullfrog spa from jeff. Great experience, no pressure, great knowledge. Love the ability to customize jet packs.

Very helpful! Also, they had all the parts I needed for my old, second hand, doughboy pool-pump and filter!

Very helpful people! They are well educated and always willing to help. Love them

Love this place! Great customer service & we come every year to see Santa & get ornaments.