Millennia Media, FPC

Great service! The owner is available by phone and email to answer questions. I haven't had many questions though, the manuals are detailed and clearly written. My rack units have been studio centerpieces for ten years and several cross-country moves without even a scratchy pot. They make even a budget mic sound rich. Millennia Media gear has made building my home studio simple with their quality, and durability and I love knowing the nuance I hear in a performance will be there when it's time to mix.

My Millennia Media HV-3D exhibits an unusual problem in channel 5 in which the signal randomly drops to next to nothing. Yesterday, I contacted John (via email) about this. He suggested the fix. I contacted Pearl this morning. She is sending me a new board. I'll send back the old. Then, it occurred to me I'd asked for channels 6-8 to have elevated gain for ribbon microphones. So, I called back and spoke to Nathan in tech. He asked whether we were tech/soldering savvy. Yes, we are. Then, better still, he offered to do the work there and send the new board! They are sending it 2-day air. Also, I asked what was the Allen wrench size for the knobs (1/16") and whether they could provide a tech sheet or "how to" re installing the new board. They will.
This is excellent service!!!
Do they get five stars? You betcha!!!!!
-Opus 4 Studios (Dr. Mike Matesky)

Excellent, personal customer service and tech support. Professional equipment built with care and much respect for high quality sound!

Amazing everything. Great people and products. Wonderful internship opportunity.

I heard excellent things about this business, the owner seems to be a nice person!

Outstanding microphone preamps, worth every penny!

Bad Experience dealing with this business . They don't answer phone calls or not even communicate properly to solve a problem. The Owner has bad attitude and does not respect . Fast judgments and fast actions which gets him in trouble most of the time.

Bad experience