Sweet Retreat

The service is amazing. They gave me bowls for the kids' cones without me having to ask, and when I forgot an item from my order, they ran it right out to me. Forever our favorite place.

First time visiting this ice cream shop even though I have driven by it hundreds of times in my life. It was awesome. Very clean, has a slight nostalgic old ice cream parlor vibe inside. The two employees were very nice and helped me with choosing since I was new there. The ice cream was delicious, very smooth and creamy. I will definitely have to stop by more often when passing by.

1st time at the Sweet Retreat in Waterville and looking forward to going back! Great service, variety of ice cream and toppings, and surprising value! My grandson & I both enjoyed a good sized cup of ice cream with customized toppings for less than $5 ... So good; such a sweet surprise!!

They have the best turtle sundaes I ever had.I am a turtle sundae lover, so I've tasted a lot of them from many places. Sweet Retreat is worth the drive no matter where you live! Quality ice cream is used and that makes the difference!

White mountain sundae is the best! Love coming here when visiting family in Waterville.

Best place for ice cream in the area. Local shop that has supported the community since 1998. Mostly soft serve ice cream with some popsicle-like options. Their turtle Sunday is my favorite and don't forget your four legged friends!

Workers are always happy to help and serve. How could you go wrong with ice cream?!

The staff has always been friendly. The ice cream is great.

If you're in Waterville, this is a must stop ice cream shop.
Either a standard twist or a more health conscious Wow Cow to the perfectly indulgent Turtle Sundae, this place satisfies the sweet tooth. Pricing is good, but even better, a polite, knowledgeable staff.
Also, the chicken salad sandwich with a Boston Cooler is a perfect meal at lunch.

Great place for all things ice cream. And the staff is always helpful and happy. I love coming here

Great!!! employees are always polite, courteous, and fast love the Newberry flavors

Quality ice cream. We were there for a special fund raiser event tonight for a local student. Great anytime but their support of folks from the community is awesome!

Small town ice cream stop with some lunch items. Hot chicken is tasty as is their chili dogs. But please save room for ice cream - they have it all. Any sundae or combo you'd like.

Google led us here from our camping trip at farnsworth metropark, and boy were we happy! I had my first gluten free ice cream cone since I was diagnosed with celiac disease (gluten allergy) and their ice cream was so tasty on top of the surprise cone! Staff was extremely sweet & helpful. The next time we come down from Detroit, Sweet Retreat will definitely be one of our stops!

The employees greeted us welcome. The ice cream hot fudge Sunday was simply delicious. We will come back.

After a lovely, but hot time kayaking on the Maumee at Farnsworth Park, we decided that ice cream would be a great way to cool-off before the drive home. Happily we found Sweet Retreat near downtown Waterville. The menu board offered a large array of snacks, sundaes, shakes and other ice cream treats (I think both soft-serve and hard-dip are available.

The two young adults working the counter were personable, polite and efficient. They cheerfully and enthusiastically answered our questions about the various offerings. My friend got the Buckeye sundae which she said was very good. I ordered a chocolate peanutbutter shake. It wasn't on the menu, but the servers readily offered to fix one...and it was delish.

Alas, to maintain proper distancing guidelines, their air conditioned and sparkly clean lobby was closed for eat-in, but they have lots of tables with umbrellas for those who wish to dine on site.

We found a shady bench to park on while enjoying our treats. The service is swift as demonstrated by how quickly we observed other patrons and families going in and out (we decided they were regular customers who knew what they wanted).

So, if you're looking for a cool treat in Waterville, I recommend Sweet Retreat.

Hands down the best ice cream shop in the area, they’re quite generous when it comes to how much ice cream you’re actually getting, never disappointed!

Nice creamy ice cream with good flavor
Sad to say they are closing for the season last day is October 3 2021. Can hardly wait for Spring reopening in 2022

Great ice cream & huge selection of flavors & ways to get it. Outside & inside table seating.
Clean place.

I am not from around here, but always come here when I have the chance. Wide variety of stuff to choose from. Soft server portions are good, and different specialty choices. Amazing staff as well!