Eastern Mountain Sports

Stopped into the new EMS in Amherst, NH. Very nice. Nice and welcoming associates. Used my coupons.

I highly recommend this store to anyone that wants friendly, knowledgeable and helpful staff. My hiking boots finally kicked the bucket and I was looking for new ones. I had a lot of requirements and some foot issues that didn’t make it easy. Luckily, I went to this EMS because they helped me find the perfect pair and never made me feel bad for returning the ones that didn’t work. He made it seem like it was part of the process and worked with me to keep trying different options. He also recommended a vest that has been amazing for these colder days. I am really impressed and would send anyone looking for good outdoor gear to this store.

Great store, but didn't have what I was looking for. Long time customer.

The workers in this store are awesome and helpful. My black Friday order that was placed online was canceled three days later. After speaking with Customer service, I was informed it was canceled because they didn't have it in stock. And they would not be honoring the pricing. I went to the store and saw that the items I tried to order was in stock. The team working here contacted customer service at a higher level and was able to fulfill my original order which included the price.
Thanks again guys, happy skiing

Good service, good deal on trail shoes and flip flops

When things go wrong and you really need good customer service, the best come through. We had purchased a Thule cargo box at EMS in Lebanon, NH and were on our way south, fully loaded when a latch failed on our three-day old roof box. This could have meant a major delay in dropping our daughter off for college, but the EMS staff at the Nashua store quickly replaced our faulty Thule and had us on our way. They were quick, skilled and very professional. I highly recommend doing business with EMS, particularly the Nashua location. Many thanks!

We're co-op members at another retailer, but I prefer EMS, largely because the store seems less stuffy. The employees are really helpful, they have quite a bit of knowledge about the products they sell and many actually use them.

The prices are pretty good, dull retail is a bit high on many things, but there's always a sale going on and you can snag some real deals.

Staff did a great job of showing you where the sale items were and how the pricing worked on sale items. Additionally, they were quick to offer to help without seeming like they 'wanted to sell you'. Bright, Clean store and great variety and options.

I experienced top class customer service at this store on Sunday, April 28th, 2019. The rep was awesome; he was patient and kind and helped me make some good choices. I would recommend this store to everyone.

Attentive and knowledgeable employee was very helpful with my roommates picking out their osprey backpacks/hydration packs. I purchased a lot of my gear from EMS during my boy scout years and always recommend this store.

First time at EMS and the customer service was excellent. Tom was super helpful and knowledgeable with prepping for my first winter hike!!

Service was great. Able to find what I need easily. Good selection of hiking boots and casual slip on shoes

Glad to see them back open at this location. So many good sales right now.

Awesome employees , very helpful and friendly :) ! I want to buy one of everything in this place lol .

Knowledgeable staff with wonderful, patient service. I continue to be impressed with this operation.

Glad to have them back in Nashua. Friendly knowledgeable people and good stuff.

Everything I need to explore the great outdoors! Friendly and helpful staff.

One of the few places to get quality outdoor gear

Very nice outdoor shop.
It's a shame they are closing

Great place for outdoor activities like hiking and camping.