America's Mattress of Panama City, FL

From the moment we walked in there was no pressure in buying a mattress. It was a wonderful experience in the store. With our purchase, delivery was great the set-up was done by the owner and manager. It was no hassle and amazing. Highly recommend this store and the team! Will be using them again and recommend them to all we know!

The owner was fantastic! Not too pushy & truly is a locally owned business. He and an assistant helped deliver the mattress and were very professional and prompt.
I would definitely recommend shopping local with this business rather than the chain next door. Wonderful service and even sent a thank you card after the delivery. Small town, local, and genuine service. Five stars all around!

Cage did an excellent job on the sales floor and wasn't pushy. He was very knowledgeable and ensured we made the right decision for our needs! As a salesman myself, excellent job, Cage!

Cage, and the owner came out and quickly installed! They were polite, careful, and very diligent in their work!

We're also a military family, so amazing discounts were added as well!

Thanks Cage & Team!

We were on the market for a firm mattress due to some back issues. The Best (firm, comfortable and compatible with our adjustable bed) mattress we ever slept on has came from America’s Mattress Panama City. I was very skeptical first, since we previously purchased 3 mattresses (at the higher price points) within last 2 years, and still were disappointed. Mark (the owner, who is very hands on his business) has provided detailed descriptions/information upon our request with few options for us. He was very honest, open, accommodating and professional throughout the entire transaction ( and even afterwards). He has met and even exceeded our expectations! We also received a gift as a part of Black Friday Deal. I highly recommend to anybody who wants a good quality product with excellent customer service! This store has a lot of potentials in our small town! Way to go!

Absolutely the best customer service my wife and I have found. Greeted by Mark and he spent a lot of time going over the best mattress for our needs. Since our old mattress was being picked up for return and the new mattress wouldn’t be in for a few days, Mark personally delivered a loaner mattress. He went above and beyond to help us and we are truly grateful. We bought the Beauty Rest Black and it has been the best mattress we’ve ever owned. Thank you Mark, customer for life and all referrals will come your way!

I enjoyed the old style customer service they showed me. With the big corporate stores you usually get a jerk that doesn’t have any care for you or for doing their job with pride.
Not the case at America’s Mattress. The phone rang while the salesman named Caige (at the 23rd street store, Panama City) was helping me. I told him I didn’t mind if he answered it if he needed to. He responded with “I never answer the phone when I’m with a customer”
I love it. Felt like a friend or even family while in the store. I fully recommend this buying from them.
Do your part to fix the corporate ‘love of money’ problem with our world; Buy Local!

Mark the owner is a great guy to deal with!
We were very indecisive about what we were looking and he was very knowledgeable patient with us while we were deciding, not to mention they have the best prices in Panama City. I highly recommend this America’s Mattress store!

We went to browse mattresses and had a wonderful experience, so much so that we went ahead and bought one that day. I can’t say enough about the customer service and would recommend them to anyone. Caige, the manager, was phenomenal to work with.

All I can say is WOW. I don’t think we have ever experienced such awesome service. We had to wait for an inheritance check to come in, in order to pay for our new bed. They still ordered what what we wanted, and was EXTREMELY patient while we waited for our funds. When the money finally came in, I called Mark to let him know, and apologized for it taking so long. His response was “no need to apologize, we’re just glad to take care of you”. Our bed is being delivered tomorrow. I will never go anywhere else for a bed or bed accessories. From the time we walked in they made us feel comfortable and there was no one pressuring us to buy anything. They are the true definition of awesome customer service, and it’s genuine, not fake just to get a sell. I would give them 10 stars if I could.

Had a great experience! Good customer service is sadly a rarity these days, so when I have a great experience I like to let everyone know. Lindsey and Mark were easy to work with and went above and beyond to earn our business. Our new mattress was delivered yesterday and we love it! We highly recommend this locally owned business!!

Mark and his staff were super helpful and patient with me. I had no idea what I "liked" in a mattress. Mark helped me narrow down a few options and made sure I felt comfortable testing them out over and over to ensure I chose what was best for me. This process was very easy and I was able to purchase the perfect option for me. I will definitely be recommending them to my family and friends! Thank you :)

Can’t say enough good stuff about this company. I really appreciate that one person saw me through from purchase to delivery. I worked with Caige and he was super knowledgeable about every product, patiently answered all my questions, no sales pressure, kept me updated, returned my calls quickly. I wanted to support a locally owned/operated business and I’m so glad I chose this place instead of a big box company. The owner even reached out to me when Hurricane Idalia caused a delay in getting my mattress AND came along with Caige on the delivery. Top notch service.

Absolutely wonderful experience. Mark went above and beyond from start to finish!. I had called around and done my due diligence on different places around town. When i called America's Mattress, he was very courteous and patient. He made sure he found a mattress that would work for me. I would recommend this place ten times over. Thank you again . Best mattress shop in Panama City.

The absolute best place in Panama City Fl to get a mattress! Super helpful and not pushy at all! HIGHLY RECOMMEND!

My husband and I were in desperate need of a new mattress and Mark and his staff went above and beyond to help us with our decision on choosing a mattress based on our personal needs. Their knowledge of each product made us feel so confident in our choice. Not only was our experience very positive the delivery was a couple days later and right on time. We are in love with our purchase. I would highly recommend shopping here for sure . The customer service is also five star.

I did a lot of searching locally and online, wanting a quality med firm mattress with a pillow top. All the people working here are very nice and professional. The saleslady that helped me the first day and the owner Mark and Julie the second day. Mark went out of his way to Match an online price for a similar mattress and helped me decide on the perfect one that met all my concerns and dropped it off the following day. Local small business owner that is 5 star and deserves your business. My wife and I were very pleased to do business with them. Thank You

It was Friday afternoon and we had already been to three places and were definitely experiencing mattress shopping fatigue. Lindsay was very warm and welcoming and we loved the small local biz element. When we picked out what we wanted, her hubby Mark was called and we had the mattress to sleep on that night. So friendly and efficient. We highly recommend!

Amazing experience and Caige made it so simple! He really knows his stuff with a sunny disposition to add to it. Great selection in store and fair prices. Highly recommend America’s Mattress!!

Amazing people! My husband and I came in to their store and the gentleman was very helpful. David and I had totally different preferences on sleep comfort and he was able to find the perfect mattress for both of us! He delivered in no time and set it up so we didn’t have to mess with it. I can genuinely say I am happy with the service, the bed and locals, I bought from.

We needed a mattress and box spring for our rental condo. Lindsey was very helpful in showing and describing several options that were within our budget. We are very satisfied with our choice and with the price. Mark and Butch made the delivery and take away on time and very efficiently.

It was a pleasure working with a local company to meet our needs.